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isPartOf:"The journal of services marketing"
~isPartOf:"Revolutionizing innovation : users, communities, and open innovation"
~type:"article"
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Search: subject_exact:"Kundenintegration"
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Customer integration
60
Kundenintegration
60
Beziehungsmarketing
30
Relationship marketing
30
Betriebliche Wertschöpfung
18
Value creation
18
Dienstleistung
16
Services
16
Consumer behaviour
14
Innovation management
14
Innovationsmanagement
14
Konsumentenverhalten
14
Open Innovation
13
Open innovation
13
Co-creation
11
Service-Dominant Logic
11
Service-dominant logic
11
Dienstleistungsqualität
10
Dienstleistungssektor
10
Service industry
10
Service quality
10
Customer satisfaction
9
Customer service
9
Customer value
9
Dienstleistungsmarketing
9
Kundenservice
9
Kundenwert
9
Kundenzufriedenheit
9
New product development
9
Produktentwicklung
9
Services marketing
9
Customer engagement
7
Customer participation
7
Innovation
7
Brand management
6
Markenführung
6
Social Web
6
Social web
6
Value co-creation
6
Dienstleistungsmanagement
5
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31
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44
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16
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English
60
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Barrios, Andrés
2
Edvardsson, Bo
2
Abney, Alexandra K.
1
Akaka, Melissa Archpru
1
Aksoy, Lerzan
1
Aldas-Manzano, Joaquin
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Anderson, Laurel
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Andreassen, Tor Wallin
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Ballantyne, David
1
Bart, Yakov
1
Beatty, Sharon E.
1
Benkler, Yochai
1
Black, Hulda G.
1
Bordian, Mariia
1
Bouman, Nijs
1
Bridson, Kerrie
1
Brodie, Roderick J.
1
Camacho, Sonia
1
Canhão, Helena
1
Carbonell, Pilar
1
Carlini, Joan
1
Chen, Ja-shen
1
Cheng, Colin C.
1
Cheng, Ya-Yun
1
Chi, Ming
1
Chumpitaz Caceres, Rubén
1
Colurcio, Maria
1
Conduit, Jodie
1
Cronin, J. J.
1
Davey, Janet
1
De Jong, Jeroen P. J.
1
Didonet, Simone Regina
1
Dong, Beibei
1
Díaz, David
1
Elg, Mattias
1
Engström, Jon
1
Estrada-Mejia, Catalina
1
Evans, Jody
1
Fauchart, Emmanuelle
1
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1
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The journal of services marketing
Revolutionizing innovation : users, communities, and open innovation
Journal of business research : JBR
154
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
Journal of service management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
International journal of innovation management
43
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
International journal of hospitality management
33
The journal of business & industrial marketing
32
The service industries journal
31
Journal of strategic marketing
29
Journal of marketing management : MM
27
Service business
25
Marketing theory
24
Public management review
23
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
Journal of service research : JSR
22
Kundenintegration : Forum Dienstleistungsmanagement
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
Journal of marketing
21
International journal of technology management : IJTM
20
International journal of technology marketing : IJTMkt
20
Marketing intelligence & planning
20
The journal of brand management : an international journal
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of service theory and practice : JSTP
19
Journal of the Academy of Marketing Science
18
The journal of product & brand management
17
Creativity and innovation management
16
European management journal
16
International journal of quality and service sciences
16
Journal of service research
16
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
16
European journal of marketing
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
Journal of marketing management : JMM ; journal of the Academy of Marketing
15
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ECONIS (ZBW)
60
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
3
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
4
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
5
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
6
Service encounter and value co-creation in fundraising activities at the NPO sector
Klafke, Renata
;
Barrios, Andrés
;
Didonet, Simone Regina
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 851-861
Persistent link: https://www.econbiz.de/10014333402
Saved in:
7
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
8
Which loyalty program do customers prefer : a coalition program or a single-firm program?
Shirai, Miyuri
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 563-573
Persistent link: https://www.econbiz.de/10014276931
Saved in:
9
Exploring service employees' involvement in value co-creation : dimensions, antecedents and consequences
Xu, Hangjun
;
Tang, Chuanyi
;
Guo, Lin
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 650-670
Persistent link: https://www.econbiz.de/10014276940
Saved in:
10
Customer engagement in online service brand communities
Chi, Ming
;
Harrigan, Paul
;
Xu, Yongshun
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 201-216
Persistent link: https://www.econbiz.de/10013407472
Saved in:
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