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isPartOf:"The service industries journal"
~isPartOf:"International journal of services and operations management"
~source:"econis"
~subject:"Quality management"
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Search: subject_exact:"Strukturgleichungsmodell"
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Quality management
Structural equation model
48
Strukturgleichungsmodell
48
Dienstleistungsqualität
17
Service quality
17
Customer satisfaction
16
Kundenzufriedenheit
16
structural equation modelling
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Beziehungsmarketing
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Relationship marketing
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Performance-Messung
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Lieferkette
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SEM
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service quality
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Partial least squares
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Alonso-Almeida, María del Mar
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Babu, T. Ramesh
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Baker, Timothy
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Jayaraman, Vaidy
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Jha, Abhishek Kumar
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The service industries journal
International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
24
International journal of productivity and quality management : IJPQM
17
Total quality management & business excellence
12
International journal of production economics
11
International journal of quality & reliability management
11
Quality management journal : QMJ
7
International journal of business excellence
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of production research
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Administrative Sciences : open access journal
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European Sport management quarterly : ESMQ
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Forum Marketing
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International journal of Indian culture and business management
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International journal of accounting information systems
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International journal of business excellence : IJBEX
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International journal of logistics : research and applications
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International journal of management practice : IJMP
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International journal of quality and service sciences
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Journal of open innovation : technology, market, and complexity
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The TQM journal : the international review of organizational improvement
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World review of entrepreneurship, management and sustainable development
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Advances in management accounting
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Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Benchmarking : an international journal ; BIJ
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Business research quarterly : BRQ
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Business strategy and the environment
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Cogent business & management
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Ekonomski pregled
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Eurasian journal of business and economics : EJBE
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IEEE transactions on engineering management : EM
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Industrial marketing management : the international journal for industrial and high-tech firms
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An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
2
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
3
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
4
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
5
Organizational image's partial mediation role between quality and users' satisfaction
Faria, Nélia
;
Mendes, Luís Antonio F.
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1275-1293
Persistent link: https://www.econbiz.de/10010205322
Saved in:
6
Reasons for implementing certified quality systems and impact on performance : an analysis of the hotel industry
Alonso-Almeida, María del Mar
;
Rodríguez Antón, …
- In:
The service industries journal
32
(
2012
)
6
,
pp. 919-936
Persistent link: https://www.econbiz.de/10009538663
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