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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Witell, Lars"
~subject:"Lean Production"
~subject:"customer satisfaction"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Theory of attractive quality and the Kano methodology - the past, the present, and the future
Witell, Lars
;
Löfgren, Martin
;
Dahlgaard, Jens Jörn
- In:
Total quality management & business excellence : an …
24
(
2013
)
11
,
pp. 1241-1252
Persistent link: https://www.econbiz.de/10010207256
Saved in:
2
The role of quality managers in contemporary organisations
Elg, Mattias
;
Gremyr, Ida
;
Hellström, Andreas
;
Witell, Lars
- In:
Total quality management & business excellence : an …
22
(
2011
)
8
,
pp. 795-806
Persistent link: https://www.econbiz.de/10009424225
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