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isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Qualitätsmanagement"
~subject:"service quality"
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Qualitätsmanagement
service quality
Higher education institution
22
Hochschule
22
higher education
20
Dienstleistungsqualität
18
Service quality
18
Quality management
12
Studium
12
University education
12
Customer satisfaction
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quality
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student satisfaction
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quality management
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E-Learning
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E-learning
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Fuzzy sets
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Wissensmanagement
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quality management system
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satisfaction
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Baković, Tomislav
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Adel, Riham
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Anttila, Juhani
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Chen, Chung-yang
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Chen, I-Shuo
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Larsen, Peter
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Lazibat, Tonći
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Lemay, Gina
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Mikulić, Josip
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Rave, Jorge Pérez
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Beiträge zur Hochschulpolitik
17
The TQM journal : the international review of organizational improvement
10
International journal of six sigma and competitive advantage : IJSSCA
6
The international journal of productivity and performance management : IJPPM
6
International journal of quality and service sciences
5
Total quality management & business excellence
5
10 Jahre Herbsttagung zur Qualität in den Hochschulen : Rückschau und neue Entwicklungen ; Beiträge zur "Herbsttagung" des Projekts Qualitätsmanagement der Hochschulrektorenkonferenz am 9./10.11.2009 in Bonn
4
International journal of quality & reliability management
4
International journal of productivity and quality management : IJPQM
3
Problems and perspectives in management : PPM ; international research journal
3
Projekt Qualitätssicherung
3
Quality management journal : QMJ
3
Arbeitspapier
2
Benchmarking : an international journal ; BIJ
2
Cogent business & management
2
Dokumente & Informationen / Hochschulrektorenkonferenz
2
Ergebnisse aus der Produktionstechnik
2
Foundations of Management : the journal of Warsaw University of Technology
2
International journal of education economics and development
2
International journal of services and operations management : IJSOM
2
International journal of services, economics and management
2
Journal of marketing for higher education
2
Pakistan journal of commerce and social sciences
2
Services marketing quarterly
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
UTMS journal of economics / University of Tourism and Management : international, multidisciplinary journal for the area of south and southeastern Europe
2
Wegweiser ... Qualitätssicherung an Hochschulen : Projekt Qualitätsmanagement
2
Zagreb international review of economics & business
2
2007 Business & Economics Society International Conference ; Vol. 1
1
Amfiteatru economic : an economic and business research periodical
1
Annales Universitatis Apulensis Series Oeconomica
1
Arbeitspapiere der FOM
1
Asian Academy of Management journal
1
Bildung und Qualifizierung
1
Business ethics and leadership : BEL
1
Business process management journal
1
Business, mangagement and economics engineering : BMEE
1
Cogent Business & Management
1
Cuadernos de Gestión
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ECONIS (ZBW)
17
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1
Improvement in higher education quality of the North-East University of India
Das, Prasun
;
Mukherjee, Srabanti
- In:
Total quality management & business excellence : an …
28
(
2017
)
7
,
pp. 765-781
Persistent link: https://www.econbiz.de/10011977036
Saved in:
2
3D view of issues of quality in higher education
Hrnčiar, Miroslav
;
Madzík, Peter
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 633-662
Persistent link: https://www.econbiz.de/10011723743
Saved in:
3
The integration of quality management in higher education institutions : a systematic literature review
Manatos, Maria J.
;
Sarrico, Cláudia S.
;
Rosa, Maria …
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 159-175
Persistent link: https://www.econbiz.de/10011730248
Saved in:
4
Identifying at-risk students in higher education
Duarte, Rogério
;
Pires, António Ramos
;
Gonçalves, Helena
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 944-952
Persistent link: https://www.econbiz.de/10010393796
Saved in:
5
Beyond SERVQUAL : the competitive forces of higher education in Singapore
Yeo, Roland K.
;
Li, Jessica
- In:
Total quality management & business excellence : an …
25
(
2014
)
2
,
pp. 95-123
Persistent link: https://www.econbiz.de/10010234654
Saved in:
6
Teaching quality in higher education : an introductory review on a process-oriented teaching-quality model
Chen, Chung-yang
;
Chen, Pei-chi
;
Chen, Pei-ying
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 36-56
Persistent link: https://www.econbiz.de/10010234661
Saved in:
7
Universities and smart cities : the challenges to high quality
Anttila, Juhani
;
Jussila, Kari
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1058-1073
Persistent link: https://www.econbiz.de/10011918844
Saved in:
8
Applying a fuzzy questionnaire in a peer review process
Jónás, Tamás
;
Tóth, Zsuzsanna Eszter
;
Árva, Gábor
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1228-1245
Persistent link: https://www.econbiz.de/10011918914
Saved in:
9
Manage perceived e-learning quality in Egyptian context
Adel, Riham
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 600-613
Persistent link: https://www.econbiz.de/10011723736
Saved in:
10
Critical quality indicators of higher education
Chen, I-Shuo
;
Chen, Jui-Kuei
;
Padró, Fernando F.
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 130-146
Persistent link: https://www.econbiz.de/10011730233
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