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isPartOf:"Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Bewertung"
~subject:"Dienstleistungsqualität"
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Bewertung
Dienstleistungsqualität
Reisevermittler
16
Travel agency
16
Tourism industry
5
Tourismuswirtschaft
5
Service quality
4
Tourism
4
Tourismus
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China
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Deutschland
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E-commerce
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Electronic Commerce
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Germany
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Internet marketing
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Consumer behaviour
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Travel agencies
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Chen, Hsiangting Shatina
1
Gong, Jin-Hong
1
Guan, Xin-Hua
1
Jai, Tun-Min
1
Lingenfelder, Michael
1
Mak, Barry
1
Peng, Jia-Min
1
Schmidt, Karsten
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Wieseke, Jan
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Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
International journal of contemporary hospitality management
Journal of travel and tourism marketing
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Tourism management : research, policies, practice
5
The service industries journal
4
International journal of hospitality management
3
Journal of revenue and pricing management
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
Journal of business research : JBR
2
Journal of vacation marketing
2
Service business
2
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
1
Achieving competitive advantage through quality management
1
Ansätze und Erfahrungen im Destinationsmanagement : Festschrift zum 15-jährigen Jubiläum des ETI
1
Asia Pacific business review
1
Corporate brand and corporate reputation
1
Dienstleistungscontrolling
1
Discussion paper series / UCL Economics
1
Economic research
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
EuroMed journal of management : EMJM
1
Gabler Edition Wissenschaft / Marktorientiertes Management
1
Information systems and e-business management : ISeB
1
International journal of networking and virtual organisations : IJNVO
1
International journal of quality and service sciences
1
Journal of Islamic marketing
1
Journal of hospitality marketing & management
1
Journal of modelling in management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing : an international journal
1
Manthan : journal of commerce and management
1
Markt-Management
1
Montenegrin journal of economics
1
Proceedings of the 15th Annual Conference on Marketing and Business Strategies for Central & Eastern Europe : November 29 - December 1, 2007, Vienna, Austria
1
Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
1
Psychology & marketing
1
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
1
Research memorandum / METEOR
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
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1
Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina
;
Jai, Tun-Min
;
Yuan, Jingxue
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
Saved in:
2
Customer responses to integrity issues for travel services in China : a content analysis based on online complaints
Gong, Jin-Hong
;
Xie, Li-Shan
;
Peng, Jia-Min
;
Guan, Xin-Hua
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 199-213
Persistent link: https://www.econbiz.de/10011300098
Saved in:
3
ISO certification in the tour operator sector
Mak, Barry
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 115-130
Persistent link: https://www.econbiz.de/10008992199
Saved in:
4
Dienstleistungsqualität von Reisebüro-Unternehmen : Modellierung und Messung mittels Mystery Shopping ; am Fallbeispiel einer im Franchisesystem organisierten Reisebürokette
Lingenfelder, Michael
;
Wieseke, Jan
;
Schmidt, Karsten
- In:
Tourismus-Journal : Zeitschrift für …
7
(
2003
)
3
,
pp. 283-306
Persistent link: https://www.econbiz.de/10002021942
Saved in:
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