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isPartOf:"Wirtschaft und Gesellschaft - WuG"
~isPartOf:"European journal of marketing : EJM"
~person:"Skålén, Per"
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Customer integration
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Customer service
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Dienstleistung
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Front-line employee involvement
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Skålén, Per
Lusch, Robert F.
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Wirtschaft und Gesellschaft - WuG
European journal of marketing : EJM
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Exploring front-line employee contributions to service innovation
Karlsson, Jenny
;
Skålén, Per
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1346-1365
Persistent link: https://www.econbiz.de/10011409338
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