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language:"eng"
~isPartOf:"Advances in Pacific Basin business, economics, and finance"
~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"The journal of services marketing"
~subject:"Personal banking"
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Personal banking
Bank marketing
11
Bankmarketing
11
Beziehungsmarketing
5
Consumer behaviour
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5
Privatkundengeschäft
5
Relationship marketing
5
Financial services
4
Finanzdienstleistung
4
Dienstleistungsmarketing
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Services marketing
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Customer satisfaction
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Dienstleistungsqualität
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Electronic Banking
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1995
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Asset-liability management
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Australia
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Australien
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Batra, Dharminder Kumar
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Dimitriadis, Sergios
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Fraering, Martin
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Gera, Rajat
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Mandhachitara, Rujirutana
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Minor, Michael
1
Mittal, Sanjiv
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Poolthong, Yaowalak
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Advances in Pacific Basin business, economics, and finance
The international journal of bank marketing : IJBM
The journal of services marketing
Journal of financial services marketing : JFSM
6
International Customer Behaviour and Retailing Research : 2nd CIRCLE conference proceedings
2
Services marketing quarterly
2
Aktuelle Entwicklungen im Finanzdienstleistungsbereich : 3. Liechtensteinisches Finanzdienstleistungs-Symposium an der Fachhochschule Liechtenstein ; mit 50 Tabellen
1
Banks and bank systems : international research journal
1
Business and Economic Research : BER
1
CRM in financial services : a practical guide to making customer relationship management work
1
International Journal of Bank Marketing - Volume 26, Edition 1
1
International journal of business innovation and research : IJBIR
1
International journal of financial research
1
Journal for global business advancement : JGBA
1
Mudra : journal of finance and accounting
1
Perspectives / Institut Mondial des Caisses d'Epargne
1
Schriften zur Unternehmensplanung
1
Schriftenreihe des Zentrums für Ertragsorientiertes Bankmanagement
1
Singapore management review : Asia Pacific journal of management theory and practice
1
The TQM journal : the international review of organizational improvement
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The international journal of bank marketing
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ECONIS (ZBW)
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1
An evaluation of an integrated perspective of perceived service quality for retail banking services in India
Mittal, Sanjiv
;
Gera, Rajat
;
Batra, Dharminder Kumar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
3
,
pp. 330-350
Persistent link: https://www.econbiz.de/10011383612
Saved in:
2
Beyond loyalty : customer satisfaction, loyalty, and fortitude
Fraering, Martin
;
Minor, Michael
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
Saved in:
3
A model of customer loyalty and corporate social responsibility
Mandhachitara, Rujirutana
;
Poolthong, Yaowalak
- In:
The journal of services marketing
25
(
2011
)
2
,
pp. 122-133
Persistent link: https://www.econbiz.de/10009230979
Saved in:
4
Customers' relationship expectations and costs as segmentation variables : preliminary evidence from banking
Dimitriadis, Sergios
- In:
The journal of services marketing
25
(
2011
)
4
,
pp. 294-308
Persistent link: https://www.econbiz.de/10009272268
Saved in:
5
Hybrid segmentation of internet banking users
Zuccaro, Cataldo
;
Savard, Martin
- In:
The international journal of bank marketing : IJBM
28
(
2010
)
6
,
pp. 448-464
Persistent link: https://www.econbiz.de/10008738410
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