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language:"eng"
~person:"Al-Hawary, Sulieman Ibraheem Shelash"
~subject:"Dienstleistungsqualität"
~type:"article"
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Dienstleistungsqualität
Beziehungsmarketing
10
Relationship marketing
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Jordan
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Jordanien
9
Consumer behaviour
6
Customer satisfaction
6
Konsumentenverhalten
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Kundenzufriedenheit
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Service quality
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loyalty
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Brand management
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Markenführung
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brand
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satisfaction
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service quality
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perceived value
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Al-Hawary, Sulieman Ibraheem Shelash
Prentice, Catherine
20
Han, Heesup
18
Mattila, Anna S.
17
Klaus, Philipp
13
Gil Saura, Irene
12
Gong, Taeshik
12
Balaji, M. S.
11
McColl-Kennedy, Janet R.
11
Quach, Sara
10
Gustafsson, Anders
9
Hollebeek, Linda D.
9
Prybutok, Victor R.
9
Qu, Hailin
9
Sreejesh, S.
9
Edvardsson, Bo
8
Izogo, Ernest Emeka
8
Rather, Raouf Ahmad
8
Grégoire, Yany
7
Hyun, Sunghyup Sean
7
Marimon, Frederic
7
Park, Jungkun
7
Patterson, Paul G.
7
Roberts-Lombard, Mornay
7
Thaichon, Paramaporn
7
Wong, IpKin Anthony
7
Bonfanti, Angelo
6
Choi, Beom Joon
6
Dagger, Tracey S.
6
Gursoy, Dogan
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Jang, Soocheong
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Jha, Subhash
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Johnson, Lester W.
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Kim, Wansoo
6
Line, Nathaniel D.
6
Loureiro, Sandra Maria Correia
6
Rajaobelina, Lova
6
Sesé, F. Javier
6
Torres, Edwin N.
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Van Vaerenbergh, Yves
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International journal of productivity and quality management : IJPQM
2
International journal of business excellence
1
International journal of business innovation and research
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International journal of economics and business research
1
Journal of management research
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ECONIS (ZBW)
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1
Banking service quality provided by commercial banks and customer satisfaction : a structural equation modelling approaches
Main, Naser Alolayyan
;
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of productivity and quality …
24
(
2018
)
4
,
pp. 543-565
Persistent link: https://www.econbiz.de/10011924288
Saved in:
2
The impact of Islamic banks' service quality perception on Jordanian customers loyalty
Alshurideh, Muhammad Turki
;
Al-Hawary, Sulieman …
- In:
Journal of management research
9
(
2017
)
2
,
pp. 139-159
Persistent link: https://www.econbiz.de/10011671584
Saved in:
3
Factors affecting Jordanian consumer loyalty toward cellular phone brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
4
The roles of perceived quality, trust, and satisfaction in predicting brand loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
5
The role of perceiveed quality and satisfaction in explaining customer brand loyalty : mobile phone service in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business innovation and research
7
(
2013
)
4
,
pp. 393-413
Persistent link: https://www.econbiz.de/10010212405
Saved in:
6
Service quality at Jordanian commercial banks : what do their customers say?
Al-Hawary, Sulieman Ibraheem Shelash
;
Metabis, Amal
- In:
International journal of productivity and quality …
10
(
2012
)
3
,
pp. 307-334
Persistent link: https://www.econbiz.de/10009630222
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