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person:"Bagozzi, Richard P."
~person:"Hu, Michael Y."
~person:"Rutherford, Brian N."
~subject:"Customer satisfaction"
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Customer satisfaction
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Bagozzi, Richard P.
Hu, Michael Y.
Rutherford, Brian N.
Agnihotri, Raj
6
Homburg, Christian
4
Jaramillo, Fernando
4
Wieseke, Jan
4
Zablah, Alex R.
4
Barnes, Donald C.
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Chaker, Nawar N.
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Krush, Michael T.
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2
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Auh, Seigyoung
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Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of business research : JBR
1
Journal of marketing channels : ... distribution systems, strategy, and management
1
Journal of personal selling & sales management
1
The journal of personal selling & sales management : JPSSM
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Genetic and psychological underpinnings of motivation and satisfaction of industrial salespeople
Bagozzi, Richard P.
;
Verbeke, Willem J. M. I.
- In:
Industrial marketing management : the international …
85
(
2020
),
pp. 69-83
Persistent link: https://www.econbiz.de/10012212026
Saved in:
2
Reconceptualizing the measurement of multidimensional salesperson job satisfaction
Rutherford, Brian N.
;
Boles, James Sanders
;
Ambrose, …
- In:
Journal of personal selling & sales management
39
(
2019
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10012200888
Saved in:
3
Reflections on "social media : influencing customer satisfaction in B2B sales" and a research agenda
Nunan, Daniel
;
Sibai, Olivier
;
Schivinski, Bruno
; …
- In:
Industrial marketing management : the international …
75
(
2018
),
pp. 31-36
Persistent link: https://www.econbiz.de/10011963365
Saved in:
4
Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
70
(
2017
),
pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
Saved in:
5
Social media : influencing customer satisfaction in B2B sales
Agnihotri, Raj
;
Dingus, Rebecca
;
Hu, Michael Y.
;
Krush, …
- In:
Industrial marketing management : the international …
53
(
2016
),
pp. 172-180
Persistent link: https://www.econbiz.de/10011448094
Saved in:
6
Ideal versus actual number of sales calls : an application of disconfirmation theory
Hamwi, G. Alexander
;
Rutherford, Brian N.
;
Barksdale, …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 307-318
Persistent link: https://www.econbiz.de/10009776491
Saved in:
7
Multisource commitment to suppliers and salespeople
Anaza, Nwamaka A.
;
Rutherford, Brian N.
- In:
Journal of marketing channels : ... distribution …
18
(
2011
)
3
,
pp. 171-188
Persistent link: https://www.econbiz.de/10009271373
Saved in:
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