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person:"Breidbach, Christoph F."
~isPartOf:"The service industries journal"
~person:"Horbel, Chris"
~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Betriebliche Wertschöpfung
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Customer integration
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Service-Dominant Logic
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customer loyalty
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customer satisfaction
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customer-company identification
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Breidbach, Christoph F.
Horbel, Chris
Popp, Bastian
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Woratschek, Herbert
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Evangelista, Felicitas
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The service industries journal
Managing service quality : MSQ ; an international journal
1
Theorie und Praxis des Dienstleistungsmarketing : aktuelle Konzepte und Entwicklungen
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ECONIS (ZBW)
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Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
2
How context shapes value co-creation : spectator experience of sport events
Horbel, Chris
;
Popp, Bastian
;
Woratschek, Herbert
; …
- In:
The service industries journal
36
(
2016
)
11/12
,
pp. 510-531
Persistent link: https://www.econbiz.de/10011657363
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