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person:"Chalkiti, Kalotina"
~person:"Abdien, Mohamed Kamal"
~person:"Kim, Peter Beomcheol"
~subject:"Service quality"
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Service quality
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Chalkiti, Kalotina
Abdien, Mohamed Kamal
Kim, Peter Beomcheol
Karatepe, Osman M.
9
Lee, JungHoon
4
Ok, Chihyung
4
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International journal of hospitality management
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
1
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Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
2
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
3
Implementation of employee cross-training during perilous conditions in hotels
El-Bayoumi Salem, Islam
;
Abdien, Mohamed Kamal
- In:
Tourism management perspectives : TMP
23
(
2017
),
pp. 68-74
Persistent link: https://www.econbiz.de/10011775236
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