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person:"Chalkiti, Kalotina"
~person:"Burke, Ronald J."
~person:"Kim, Peter Beomcheol"
~subject:"Service quality"
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Service quality
Tourism employees
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Chalkiti, Kalotina
Burke, Ronald J.
Kim, Peter Beomcheol
Karatepe, Osman M.
9
Lee, JungHoon
4
Ok, Chihyung
4
Brady, Michael K.
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Daskin, Mustafa
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Grobelna, Aleksandra
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Lin, Meizhen
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Rod, Michel
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of transnational management : the official journal of the International Management Development Association
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Yang, Jaewan
;
Kim, Youngsang
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648431
Saved in:
2
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
3
Servant leadership and perceptions of service quality provided by front-line service workers in hotels in Turkey : achieving competitive advantage
Koyuncu, Mustafa
;
Burke, Ronald J.
;
Astakhova, Marina
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1083-1099
Persistent link: https://www.econbiz.de/10010426072
Saved in:
4
Antecedents and consequences of work engagement among frontline employees in Turkish hotels
Burke, Ronald J.
;
Koyuncu, Mustafa
;
Fiksenbaum, Lisa
; …
- In:
Journal of transnational management : the official …
18
(
2013
)
3
,
pp. 191-203
Persistent link: https://www.econbiz.de/10010199986
Saved in:
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