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person:"Dale, Barrie G."
~isPartOf:"Achieving competitive advantage through quality management"
~person:"Casadesús, Martí"
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Delphi technique
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Dienstleistungsqualität
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E-commerce
1
Electronic Commerce
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Measurement
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Messung
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Dale, Barrie G.
Casadesús, Martí
Gil-Marques, María
2
Moreno-Luzon, María D.
2
Navarro García, Antonio
2
Río Rama, María de la Cruz del
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Álvarez-García, José
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Albarracín Guillem, José Miguel
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Ballina, Francisco Javier de la
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Ferreiro-Seoane, Francisco J.
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González-Vázquez, Encarnación
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Guerreiro Gomes, Patrícia
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Periañez-Cristóbal, Rafael
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Peris-Ortiz, Marta
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Petnji Yaya, Luc Honore
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Achieving competitive advantage through quality management
Managing quality
24
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
4
The TQM journal : the international review of organizational improvement
3
International journal of quality & reliability management
2
Rotterdam Institute for Business Economic Studies
2
ERIM report series research in management
1
Information systems and e-business management : ISeB
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
Papeles de economía española
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The service industries journal
1
WRU occasional paper
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Experience in adapting E-S-QUAL to different sectors or settings
Petnji Yaya, Luc Honore
;
Marimón, Frederic
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 233-251)
.
2015
Persistent link: https://www.econbiz.de/10011300807
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