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person:"Ennew, Christine T."
~person:"Kim, Hyunsu"
~subject:"Relationship marketing"
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Search: subject_exact:"Tourismusunternehmen"
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Relationship marketing
Tourism industry
10
Tourismuswirtschaft
10
Bibliometrics
4
Bibliometrie
4
China
4
Beziehungsmarketing
3
Demand
3
Eigentümerstruktur
3
Gastgewerbe
3
Hospitality industry
3
Nachfrage
3
Ownership structure
3
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
Tourism
2
Tourism research
2
Tourismus
2
Tourismusforschung
2
Beschwerdemanagement
1
Bibliomentric analysis
1
Bibliometric analysis
1
Complaint management
1
Consumer behaviour
1
Customer experience
1
Dienstleistung
1
Dienstleistungsinnovation
1
Economic growth
1
Experience economy
1
Grounded theory
1
Hospitality
1
Impact assessment
1
Innovation
1
Innovation management
1
Innovationsmanagement
1
Konsumentenverhalten
1
PRISMA
1
Service failure
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English
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Author
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Ennew, Christine T.
Kim, Hyunsu
So, Kevin Kam Fung
6
Bastian, Harald
5
Dreyer, Axel
5
Born, Karl
4
Rather, Raouf Ahmad
4
Becker, Markus
3
Buhalis, Dimitrios
3
Han, Heesup
3
King, Ceridwyn
3
Köseoglu, Mehmet Ali
3
Prayag, Girish
3
Su, LuJun
3
Abuamoud, Ismaiel
2
Alrousan, Ramzi Mahmoud
2
Bieger, Thomas
2
Bilgihan, Anil
2
Chen, Shuping
2
Frías Jamilena, Dolores María
2
Gil Saura, Irene
2
Han, Xiaoyun
2
Horster, Eric
2
Ibrahim, Amal
2
Jockwer, Axel
2
Kim, Wansoo
2
Kumar, Navin
2
Li, Xiang
2
Muskat, Birgit
2
Okumus, Fevzi
2
Panda, Rajeev Kumar
2
Pechlaner, Harald
2
Polo Peña, Ana Isabel
2
Ratajczak, Oliver
2
Rodríguez Molina, Miguel Ángel
2
Sparks, Beverley
2
Sukhu, Anupama
2
Sundbo, Jon
2
Suntikul, Wantanee
2
Sørensen, Flemming
2
Taheri, Babak
2
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Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
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Discussion paper series / Christel DeHaan Tourism and Travel Research Institute
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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1
Two decades of customer experience research in hospitality and tourism : a bibliometric analysis and thematic content analysis
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013266131
Saved in:
2
A decade of customer engagement research in hospitality and tourism : a systematic review and research agenda
So, Kevin Kam Fung
;
Li, Xiang
;
Kim, Hyunsu
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 178-200
Persistent link: https://www.econbiz.de/10012201140
Saved in:
3
Service failure and service recovery in toruism : a review
Ennew, Christine T.
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001846987
Saved in:
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