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person:"Falk, Tomas"
~person:"Svensson, Göran"
~subject:"satisfaction"
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Search: subject_exact:"Verbraucherzufriedenheit"
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satisfaction
Customer satisfaction
44
Kundenzufriedenheit
44
Beziehungsmarketing
24
Relationship marketing
24
Lieferantenmanagement
23
Supplier relationship management
23
Confidence
17
Vertrauen
17
Dienstleistungsqualität
14
Service quality
14
B-to-B-Marketing
11
Business-to-business marketing
11
Arbeitszufriedenheit
10
Job satisfaction
10
commitment
8
Satisfaction
7
Selling
7
Verkauf
7
cooperation
7
coordination
7
economic satisfaction
7
trust
7
Beschwerdemanagement
6
Complaint management
6
Consumer behaviour
6
KMU
6
Konsumentenverhalten
6
SME
6
Zufriedenheit
6
continuity
6
non-economic satisfaction
6
Cooperation
5
Economic satisfaction
5
Trust
5
Commitment
4
Customer service
4
Deutschland
4
Emotion
4
Germany
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Falk, Tomas
Svensson, Göran
Han, Heesup
8
Jacob, Jayanth
4
Nimako, Simon Gyasi
4
Suhartanto, Dwi
4
Al-Hawary, Sulieman Ibraheem Shelash
3
Billström, Anders
3
Chua, Bee-Lia
3
Edu, Tudor
3
Hsu, Maxwell K.
3
Mbawuni, Joseph
3
Mostafa Rasoolimanesh, S.
3
Mostert, Pierre
3
Mpinganjira, Mercy
3
Mysen, Tore
3
Narteh, Bedman
3
Paul, Thomas John
3
Quach, Sara
3
Rindell, Anne
3
Sanz Blas, Silvia
3
Schlesinger, Walesska
3
Thaichon, Paramaporn
3
Yeboah-Asiamah, Eric
3
Ahmed, Salma
2
Al-Ansi, Amr
2
Alija, Sadri
2
Araujo, Clecio Falcao
2
Armbrecht, John
2
Bandyopadhyay, Nirmalya
2
Barrio-García, Salvador del
2
Bilgihan, Anil
2
Botti, Simona
2
Buzova, Daniela
2
Casidy, Riza
2
Cervera-Taulet, Amparo
2
Chen, Chun-mei
2
Chien, Alyna T.
2
Clark, Andrew E.
2
Coll, Santiago Forgas
2
Del Chiappa, Giacomo
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International journal of procurement management
4
Journal of business-to-business marketing
2
International journal of business excellence
1
South African journal of economic and management sciences
1
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ECONIS (ZBW)
8
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1
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
2
Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
Saved in:
3
Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mpinganjira, Mercy
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
Saved in:
4
Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
; …
- In:
International journal of procurement management
12
(
2019
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10012138468
Saved in:
5
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
6
"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
;
Rindell, Anne
; …
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
Saved in:
7
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
8
A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne
;
Mysen, Tore
;
Svensson, Göran
; …
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
Saved in:
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