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person:"Furterer, Sandra L."
~isPartOf:"The TQM journal : the international review of organizational improvement"
~person:"Bagherian, Anthony"
~subject:"Service quality"
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Furterer, Sandra L.
Bagherian, Anthony
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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Prioritization of critical success factors for sustainable Lean Six Sigma implementation in Indian healthcare organizations using best-worst-method
Swarnakar, Vikas
;
Bagherian, Anthony
;
Singh, A. R.
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 630-653
Persistent link: https://www.econbiz.de/10014321282
Saved in:
2
Voice of the customer as a tool for service quality analysis in public transport
Jach, Paula
;
Antony, Jiju
;
Thomson, Scott Paul
;
Cudney, …
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 448-475
Persistent link: https://www.econbiz.de/10013338046
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