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person:"Grönroos, Christian"
~subject:"Customer integration"
~subject:"Services"
~type_genre:"Article in journal"
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Search: subject_exact:"Value stream mapping"
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Customer integration
Services
Betriebliche Wertschöpfung
14
Value creation
14
Beziehungsmarketing
5
Customer value
5
Dienstleistungsmarketing
5
Kundenintegration
5
Kundenwert
5
Lieferantenmanagement
5
Relationship marketing
5
Service-Dominant Logic
5
Service-dominant logic
5
Services marketing
5
Supplier relationship management
5
Marketing theory
4
Marketingtheorie
4
Service logic
3
Value co-creation
3
Bundling strategy
2
Consumer behaviour
2
Dienstleistung
2
Konsumentenverhalten
2
Leistungsbündel
2
1970-1979
1
B-to-B-Marketing
1
Beyond offering value propositions
1
Bibliometrics
1
Bibliometrie
1
Business model
1
Business-to-business marketing
1
Communicating value
1
Communication
1
Consumer value
1
Consumer-dominant logic
1
Customer centricity
1
Customer data
1
Customer resource integration
1
Dienstleistungsqualität
1
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Article
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Article in journal
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6
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Graue Literatur
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English
6
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Grönroos, Christian
Hajli, Nick
8
Ramaswamy, Venkatram
8
Vargo, Stephen L.
7
Edvardsson, Bo
6
Akaka, Melissa Archpru
5
Babu, Mujahid Mohiuddin
5
Bonamigo, Andrei
5
Busser, James A.
5
Cova, Bernard
5
Dey, Bidit Lal
5
Helkkula, Anu
5
Hughes, Tim
5
Jaakkola, Elina
5
Le Nguyen Hau
5
Maglio, Paul P.
5
McColl-Kennedy, Janet R.
5
Perdue, Richard R.
5
Roy, Sanjit
5
Shamim, Amjad
5
Shin, Hakseung
5
Shulga, Lenna V.
5
Thaichon, Park
5
Tronvoll, Bård
5
Alves, Helena
4
Balaji, M. S.
4
Baumann, Jasmin
4
Gustafsson, Anders
4
Itani, Omar S.
4
Komulainen, Hanna
4
Kristensson, Per
4
Mele, Cristina
4
Michopoulou, Eleni
4
Nadeem, Waqar
4
Nätti, Satu
4
Ozcan, Kerimcan
4
Polese, Francesco
4
Ranjan, Kumar Rakesh
4
Read, Stuart
4
Russo Spena, Tiziana
4
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Journal of business research : JBR
1
Journal of marketing management : MM
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
The journal of business & industrial marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
6
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1
Inter-functional value co-creation as an antecedent of supply chain performance : a study based on the coordination theory
Mukhtar, Umer
;
Grönroos, Christian
;
Hilletofth, Per
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
11
,
pp. 2324-2340
Persistent link: https://www.econbiz.de/10014471960
Saved in:
2
Understanding the value process : value creation in a luxury service context
Holmqvist, Jonas
;
Visconti, Luca M.
;
Grönroos, Christian
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 114-126
Persistent link: https://www.econbiz.de/10012417106
Saved in:
3
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
4
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian
;
Gummerus, Johanna
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
Saved in:
5
Conceptualising value co-creation : a journey to the 1970s and back to the future
Grönroos, Christian
- In:
Journal of marketing management : MM
28
(
2012
)
13/14
,
pp. 1520-1534
Persistent link: https://www.econbiz.de/10009697985
Saved in:
6
Service as business logic : implications for value creation and marketing
Grönroos, Christian
;
Ravald, Annika
- In:
Journal of service management
22
(
2011
)
1
,
pp. 5-22
Persistent link: https://www.econbiz.de/10009010797
Saved in:
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