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person:"Helmig, Bernd"
~language:"eng"
~person:"Edvardsson, Bo"
~person:"Eggert, Andreas"
~subject:"Value creation"
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Search: subject_exact:"Beziehungsmanagement"
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Value creation
Beziehungsmarketing
41
Relationship marketing
41
Customer value
10
Kundenwert
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Lieferantenmanagement
10
Supplier relationship management
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Dienstleistungsqualität
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Helmig, Bernd
Edvardsson, Bo
Eggert, Andreas
Le Nguyen Hau
7
Busser, James A.
6
Grönroos, Christian
6
Heinonen, Kristina
6
Madhani, Pankaj M.
6
McColl-Kennedy, Janet R.
6
Shulga, Lenna V.
6
Vargo, Stephen L.
6
Itani, Omar S.
5
Jaakkola, Elina
5
Thaichon, Park
5
Aarikka-Stenroos, Leena
4
Brodie, Roderick J.
4
Cassia, Fabio
4
Cossío-Silva, Francisco-José
4
Frow, Pennie
4
Gil Saura, Irene
4
Hajli, Nick
4
Helkkula, Anu
4
Keränen, Joona
4
Payne, Adrian
4
Perdue, Richard R.
4
Pham Ngoc Thuy
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Ramaswamy, Venkatram
4
Revilla Camacho, Maria Angeles
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Shin, Hakseung
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Vega Vázquez, Manuela
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Ahearne, Michael
3
Ahn, Jiseon
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Akaka, Melissa Archpru
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Baumann, Jasmin
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Berenguer Contrí, Gloria
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Carrubbo, Luca
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Corsaro, Daniela
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Del Chiappa, Giacomo
3
Gallarza, Martina G.
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of service management
2
Journal of Inter-Organizational Relationships
1
The journal of services marketing
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Rethinking customer-perceived value in business markets from an organizational perspective
Kleinaltenkamp, Michael
;
Eggert, Andreas
;
Kashyap, Vishal
; …
- In:
Journal of Inter-Organizational Relationships
28
(
2022
)
1/2
,
pp. 1-18
Persistent link: https://www.econbiz.de/10013460222
Saved in:
2
Customer value propositions : Value co-creation
Sheth, Jagdish N.
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 312-315
Persistent link: https://www.econbiz.de/10012285190
Saved in:
3
Conceptualizing and communicating value in business markets : from value in exchange to value in use
Eggert, Andreas
;
Ulaga, Wolfgang
;
Frow, Pennie
;
Payne, …
- In:
Industrial marketing management : the international …
69
(
2018
),
pp. 80-90
Persistent link: https://www.econbiz.de/10011822306
Saved in:
4
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
5
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
6
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
7
The service excellence and innovation model : lessons from IKEA and other service frontiers
Edvardsson, Bo
;
Enquist, Bo
- In:
Total quality management & business excellence : an …
22
(
2011
)
5
,
pp. 535-551
Persistent link: https://www.econbiz.de/10009243166
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