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person:"Helmig, Bernd"
~person:"Loureiro, Sandra Maria Correia"
~person:"Svensson, Göran"
~subject:"Qualitätsmanagement"
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Search: subject_exact:"Beziehungsmanagement"
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Qualitätsmanagement
Beziehungsmarketing
76
Relationship marketing
76
Customer satisfaction
31
Kundenzufriedenheit
31
Consumer behaviour
26
Konsumentenverhalten
26
Brand management
22
Lieferantenmanagement
22
Markenführung
22
Supplier relationship management
22
Confidence
19
Vertrauen
19
Brand image
15
Markenimage
15
Brand
12
Dienstleistungsqualität
12
Markenartikel
12
Service quality
12
B-to-B-Marketing
11
Business-to-business marketing
11
Hospital
11
Krankenhaus
11
Social Web
10
Social web
10
satisfaction
10
trust
10
Deutschland
9
Germany
9
commitment
9
Arbeitszufriedenheit
8
Job satisfaction
8
Customer engagement
7
Internet marketing
7
Online-Marketing
7
Satisfaction
7
Trust
7
Customer integration
6
Quality management
6
Selling
6
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6
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6
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2
Graue Literatur
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German
4
English
4
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Helmig, Bernd
Loureiro, Sandra Maria Correia
Svensson, Göran
Bruhn, Manfred
14
Töpfer, Armin
5
Dietrich, Martin
4
Dwivedi, Yogesh Kumar
4
Herrmann, Andreas
4
Payne, Adrian
4
Scharioth, Joachim
4
Smith, Alan D.
4
Stauss, Bernd
4
Choi, Beom Joon
3
Fargnoli, Mario
3
Görgmaier, Dietmar
3
Haber, Nicolas
3
Huber, Frank
3
Masudin, Ilyas
3
Mysen, Tore
3
Restuputri, Dian Palupi
3
Shahin, Arash
3
Agwu, Professor Edwin
2
Berkel, Ingrid
2
Bonfanti, Angelo
2
Burr, Wolfgang
2
Bürsner, Simone
2
Cafaro, Paul G.
2
Carvalho, Raíssa Souto Maior Corrêa de
2
Chakraborty, Subhajit
2
Chavadi, Chandan Andanesh
2
Chin, Kwai Sang
2
Cockalo, Dragan
2
Cudney, Elizabeth A.
2
Dabestani, Reza
2
Devadasan, S. R.
2
Djordjevic, Dejan
2
Erkul, Muratcan
2
Fröhling, Oliver
2
Georgi, Dominik
2
Giovanis, Apostolos
2
Graf, Gerald
2
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Freiburger betriebswirtschaftliche Diskussionsbeiträge
2
African journal of economic and management studies : AJEMS
1
Die Betriebswirtschaft : DBW
1
Journal of business-to-business marketing
1
Journal of strategic marketing
1
Marketing intelligence & planning
1
Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP
1
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ECONIS (ZBW)
8
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1
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
2
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
3
META-RELQUAL construct validation : a South African study
Mpinganjira, Mercy
;
Svensson, Göran
;
Mysen, Tore
- In:
African journal of economic and management studies : AJEMS
6
(
2015
)
4
,
pp. 453-465
Persistent link: https://www.econbiz.de/10011525625
Saved in:
4
Validation of a META-RELQUAL construct through a Nordic comparative study
Svensson, Göran
;
Mysen, Tore
;
Rindell, Anne
; …
- In:
Marketing intelligence & planning
31
(
2013
)
1
,
pp. 72-87
Persistent link: https://www.econbiz.de/10009722447
Saved in:
5
Qualität von Krankenhausleistungen und Kundenbeziehungen : das Beispiel "Ambulante Krankenhausbehandlung von Kindern"
Helmig, Bernd
;
Dietrich, Martin
- In:
Die Betriebswirtschaft : DBW
61
(
2001
)
3
,
pp. 319-334
Persistent link: https://www.econbiz.de/10001588835
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6
Die Ermittlung entscheidungsrelevanter Variablen der Wahl von Geburtskliniken als Basis eines effizienten Krankenhausmarketing
Tscheulin, Dieter K.
;
Helmig, Bernd
;
Moog, Ralph
- In:
Zeitschrift für öffentliche und gemeinwirtschaftliche …
24
(
2001
)
4
,
pp. 451-468
Persistent link: https://www.econbiz.de/10001630433
Saved in:
7
Qualität von Krankenhausleistungen und Kundenbeziehungen
Helmig, Bernd
;
Dietrich, Martin
-
2000
Persistent link: https://www.econbiz.de/10001528671
Saved in:
8
Patientenzufriedenheitsmessungen im Krankenhaus
Tscheulin, Dieter K.
;
Helmig, Bernd
-
1999
Persistent link: https://www.econbiz.de/10001404936
Saved in:
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