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person:"Kleinaltenkamp, Michael"
~subject:"Business services"
~type_genre:"Book section"
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Innovationen durch Kundenintegration bei unternehmensbezogenen Dienstleistungen
Kleinaltenkamp, Michael
;
Hellwig, Andrea
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 197-216)
.
2007
Persistent link: https://www.econbiz.de/10003595897
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