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person:"Kowalkowski, Christian"
~person:"Witell, Lars"
~subject:"Dienstleistungsqualität"
~subject:"Services"
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Dienstleistungsqualität
Services
Bundling strategy
41
Leistungsbündel
41
Dienstleistungssektor
11
Industrie
11
Manufacturing industries
11
Service industry
11
Business model
10
Business services
10
Geschäftsmodell
10
Servitization
10
Unternehmensdienstleistung
10
B-to-B-Marketing
9
Business-to-business marketing
9
Beziehungsmarketing
8
Relationship marketing
8
Service infusion
6
Service innovation
6
Innovation
5
Lieferantenmanagement
5
Service quality
5
Supplier relationship management
5
Dienstleistung
4
Dienstleistungsmanagement
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Service management
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Solutions
4
Strategic management
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Strategisches Management
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Customer integration
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Dienstleistungsinnovation
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Kundenintegration
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Organisationsstruktur
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Organizational structure
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Kowalkowski, Christian
Witell, Lars
Gebauer, Heiko
6
Parida, Vinit
6
Dana, James D.
5
Kohtamäki, Marko
4
Spier, Kathryn E.
4
Ng, Irene
3
Raddats, Chris
3
Stauss, Bernd
3
Bertram, Matthias
2
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2
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2
Chiu, Anthony
2
Cui, Yao
2
Dauben, Stephan A.
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Duenyas, Izak
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Endres, Angelika
2
Fanfani, Roberto
2
Fargnoli, Mario
2
Ferguson, Andrew
2
Haber, Nicolas
2
Heinzel, Joachim
2
Indounas, Kostis
2
Jochem, Roland
2
Kamp, Bart
2
Kindström, Daniel
2
Korflesch, Harald F. O. von
2
Kumar, Subodha
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Langer, Philipp
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Lim, Ming K.
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Möller, Klaus
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Partanen, Jukka
2
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Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of business research : JBR
2
Journal of service research : JSR
1
The TQM journal : the international review of organizational improvement
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
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The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
Driver configurations for successful service infusion
Forkmann, Sebastian
;
Henneberg, Stephan
;
Witell, Lars
; …
- In:
Journal of service research : JSR
20
(
2017
)
3
,
pp. 275-291
Persistent link: https://www.econbiz.de/10011736763
Saved in:
3
Servitization and deservitization : overview, concepts, and definitions
Kowalkowski, Christian
;
Gebauer, Heiko
;
Kamp, Bart
; …
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 4-10
Persistent link: https://www.econbiz.de/10011672006
Saved in:
4
Service growth in product firms : past, present, and future
Kowalkowski, Christian
;
Gebauer, Heiko
;
Oliva, Rogelio
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 82-88
Persistent link: https://www.econbiz.de/10011672015
Saved in:
5
Organizational behavior in innovation, marketing, and purchasing in business service contexts : an agenda for academic inquiry
Holmlund, Maria
;
Kowalkowski, Christian
;
Biggemann, Sergio
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2457-2462
Persistent link: https://www.econbiz.de/10011491056
Saved in:
6
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
7
Changing from a product to a process perspective for service improvements in a manufacturing company
Cronemyr, Peter
;
Witell, Lars
- In:
The TQM journal : the international review of …
22
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003943604
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