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person:"Ladhari, Riadh"
~person:"Brekke, Kurt R."
~subject:"Emotion"
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Emotion
Dienstleistungsqualität
47
Service quality
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Ladhari, Riadh
Brekke, Kurt R.
Fan, Xiucheng
5
Han, Heesup
5
McColl-Kennedy, Janet R.
5
Medler-Liraz, Hana
5
Svensson, Göran
5
Vinh Van Thai
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Amin, Muslim
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Benkenstein, Martin
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Bilgihan, Anil
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Cai, Ruiying
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Delcourt, Cécile
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Gouthier, Matthias H. J.
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Padin, Carmen
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Park, Jungkun
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Qu, Hailin
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Riel, Allard C. R. van
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Health marketing quarterly
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of retailing and consumer services
1
Managing service quality : MSQ ; an international journal
1
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ECONIS (ZBW)
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1
Role of affective forecasting in customers' hotel service experiences
Lajante, Mathieu
;
Ladhari, Riadh
;
Massa, Elodie
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10013164525
Saved in:
2
The role of emotions in utilitarian service settings : the effects of emotional satisfaction on product perception and behavioral intentions
Ladhari, Riadh
;
Souiden, Nizar
;
Dufour, Béatrice
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 10-18
Persistent link: https://www.econbiz.de/10011628969
Saved in:
3
Determinants of patient satisfaction with public hospital services
Ladhari, Riadh
;
Rigaux-Bricmont, Benny
- In:
Health marketing quarterly
30
(
2013
)
4
,
pp. 299-318
Persistent link: https://www.econbiz.de/10010244751
Saved in:
4
Service quality, emotional satisfaction, and behavioural intentions : a study in the hotel industry
Ladhari, Riadh
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
3
,
pp. 308-331
Persistent link: https://www.econbiz.de/10009525093
Saved in:
5
Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh
;
Brun, Isabelle
;
Morales Alvarez, Miguel
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
Saved in:
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