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person:"Murrmann, Suzanne K."
~person:"Burke, Ronald J."
~person:"Huan, Tzung-cheng"
~person:"Kim, Woo Gon"
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Tourism employees
17
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Hotel industry
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Hotellerie
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Arbeitszufriedenheit
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Job satisfaction
8
Dienstleistungsqualität
4
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Service quality
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Murrmann, Suzanne K.
Burke, Ronald J.
Huan, Tzung-cheng
Kim, Woo Gon
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Yoon, Hye Hyun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
7
Lee, JungHoon
7
Ok, Chihyung
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Han, Heesup
6
Hancer, Murat
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Lee, Gyehee
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Ashenfelter, Orley
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Babakus, Emin
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Chen, Han
5
El-Bayoumi Salem, Islam
5
Goh, Edmund
5
Grobelna, Aleksandra
5
Guéguen, Nicolas
5
Hon, Alice H. Y.
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Kim, Seongseop
5
Neumark, David
5
Yavas, Ugur
5
Zoghbi-Manrique-de-Lara, Pablo
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Ayoun, Baker
4
Bank, Roy J.
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Bufquin, Diego
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Cheung, Catherine
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Dedeoğlu, Bekir Bora
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Gursoy, Dogan
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Hyun, Sunghyup Sean
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Jacob, Céline
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Koyuncu, Mustafa
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Leung, Xi Y.
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Magnini, Vincent P.
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Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
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Robinson, Richard N. S.
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International journal of hospitality management
8
International journal of contemporary hospitality management
3
Cross cultural management : an international journal
1
Global journal of business management : GJBM
1
Journal of hospitality marketing & management
1
Journal of transnational management : the official journal of the International Management Development Association
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The IUP journal of management research : IJMR
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ECONIS (ZBW)
17
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1
Fear of COVID-19 and employee mental health in quarantine hotels : the role of self-compassion and psychological resilience at work
Kavitha Haldorai
;
Kim, Woo Gon
;
Charoenchai Agmapisarn
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014311489
Saved in:
2
Exploring the relationship between the Dark Triad personality traits and voice behaviour of hotel employees with the moderating effect of intention to leave
Zhuang, Wen-Long
;
Wu, Shao-Chuan
;
Wang, Lan-Hsun
;
Huan, …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014227131
Saved in:
3
How to fuel employees' prosocial behavior in the hotel service encounter
Kang, Hee Jung
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Li, Yuan
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146203
Saved in:
4
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min
;
Mohammad, Abuelkassem A. A.
;
Kim, Woo Gon
- In:
International journal of hospitality management
82
(
2019
),
pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
Saved in:
5
Factors affecting hotel employees' attrition and turnover : application of pull-push-mooring framework
Haldorai, Kavitha
;
Kim, Woo Gon
;
Pillai, Souji Gopalakrishna
- In:
International journal of hospitality management
83
(
2019
),
pp. 46-55
Persistent link: https://www.econbiz.de/10012121960
Saved in:
6
Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De
;
Zhuang, Wen-Long
;
Hsu, Shih-Yun
;
Huan, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012128981
Saved in:
7
Triad theory of hotel managerial leadership, employee brand-building behavior, and guest images of luxury-hotel brands
Xie, Lishan
;
Li, Yaoqi
;
Che, Sheng-Hsiang
;
Huan, Tzung-cheng
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1826-1847
Persistent link: https://www.econbiz.de/10011624165
Saved in:
8
Supervisory empowerment behaviors, psychological empowerment and work outcomes among front-line service employees in five-star turkish hotel : a replication
Burke, Ronald J.
;
Koyunce, Mustafa
;
Wolpin, Jacob
; …
- In:
Global journal of business management : GJBM
10
(
2016
)
2
,
pp. 25-40
Persistent link: https://www.econbiz.de/10011664309
Saved in:
9
Applying complexity theory to solve hospitality contrarian case conundrums : illuminating happy-low and unhappy-high performing frontline service employees
Hsiao, James Po-hsun
;
Jaw, Chyi
;
Huan, Tzung-cheng
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
4
,
pp. 608-647
Persistent link: https://www.econbiz.de/10011326580
Saved in:
10
Servant leadership and perceptions of service quality provided by front-line service workers in hotels in Turkey : achieving competitive advantage
Koyuncu, Mustafa
;
Burke, Ronald J.
;
Astakhova, Marina
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1083-1099
Persistent link: https://www.econbiz.de/10010426072
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