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person:"Murrmann, Suzanne K."
~person:"Huan, Tzung-cheng"
~person:"Kim, Woo Gon"
~person:"Yoon, Hye Hyun"
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Tourism employees
24
Tourismusberufe
24
Hotel industry
22
Hotellerie
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Arbeitszufriedenheit
15
Job satisfaction
15
Employee retention
9
Mitarbeiterbindung
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Brand management
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Murrmann, Suzanne K.
Huan, Tzung-cheng
Kim, Woo Gon
Yoon, Hye Hyun
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
7
Lee, JungHoon
7
Ok, Chihyung
7
Han, Heesup
6
Hancer, Murat
6
Lee, Gyehee
6
Ashenfelter, Orley
5
Babakus, Emin
5
Burke, Ronald J.
5
Chen, Han
5
El-Bayoumi Salem, Islam
5
Goh, Edmund
5
Grobelna, Aleksandra
5
Guéguen, Nicolas
5
Hon, Alice H. Y.
5
Kim, Seongseop
5
Neumark, David
5
Yavas, Ugur
5
Zoghbi-Manrique-de-Lara, Pablo
5
Ayoun, Baker
4
Bank, Roy J.
4
Bufquin, Diego
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Cheung, Catherine
4
Dedeoğlu, Bekir Bora
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Gursoy, Dogan
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Hyun, Sunghyup Sean
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Jacob, Céline
4
Koyuncu, Mustafa
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Leung, Xi Y.
4
Magnini, Vincent P.
4
Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
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Robinson, Richard N. S.
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International journal of hospitality management
13
International journal of contemporary hospitality management
5
Service business
2
Journal of hospitality marketing & management
1
The service industries journal
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
24
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1
Fear of COVID-19 and employee mental health in quarantine hotels : the role of self-compassion and psychological resilience at work
Kavitha Haldorai
;
Kim, Woo Gon
;
Charoenchai Agmapisarn
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014311489
Saved in:
2
Exploring the relationship between the Dark Triad personality traits and voice behaviour of hotel employees with the moderating effect of intention to leave
Zhuang, Wen-Long
;
Wu, Shao-Chuan
;
Wang, Lan-Hsun
;
Huan, …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014227131
Saved in:
3
COVID-19 : the effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics
Jung, Hyo Sun
;
Jung, Yoon Sik
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425022
Saved in:
4
How to fuel employees' prosocial behavior in the hotel service encounter
Kang, Hee Jung
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Li, Yuan
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146203
Saved in:
5
Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min
;
Mohammad, Abuelkassem A. A.
;
Kim, Woo Gon
- In:
International journal of hospitality management
82
(
2019
),
pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
Saved in:
6
Factors affecting hotel employees' attrition and turnover : application of pull-push-mooring framework
Haldorai, Kavitha
;
Kim, Woo Gon
;
Pillai, Souji Gopalakrishna
- In:
International journal of hospitality management
83
(
2019
),
pp. 46-55
Persistent link: https://www.econbiz.de/10012121960
Saved in:
7
Emotional contagion and collective commitment among leaders and team members in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
13
(
2019
)
4
,
pp. 737-754
Persistent link: https://www.econbiz.de/10012124446
Saved in:
8
Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De
;
Zhuang, Wen-Long
;
Hsu, Shih-Yun
;
Huan, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012128981
Saved in:
9
How does workplace harassment influence the employees' response in a deluxe hotel?
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 877-900
Persistent link: https://www.econbiz.de/10012205869
Saved in:
10
Improving frontline service employees' innovative behavior using conflict management in the hospitality industry : the mediating role of engagement
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 498-507
Persistent link: https://www.econbiz.de/10011903598
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