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person:"Poster, Winifred R."
~person:"Connell, Julia"
~person:"Taylor, Phil"
~subject:"Indien"
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Control and involvement HR practices in Indian call centres : still searching for answers
Ananthram, Subramaniam
;
Teo, Stephen T. T.
;
Connell, Julia
- In:
Asia Pacific journal of human resources : APJHR
56
(
2018
)
2
,
pp. 196-215
Persistent link: https://www.econbiz.de/10011965584
Saved in:
2
"From boom to where?" : the impact of crisis on work and employment in Indian BPO
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
29
(
2014
)
2
,
pp. 105-123
Persistent link: https://www.econbiz.de/10011291128
Saved in:
3
The experience of work in India's domestic call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 436-452
Persistent link: https://www.econbiz.de/10009688495
Saved in:
4
Domestic labour : the experience of work in India's other call centre industry
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
Work and life in the global economy : a gendered …
,
(pp. 99-123)
.
2010
Persistent link: https://www.econbiz.de/10003938371
Saved in:
5
'Across the great divide" : local and global trade union responses to call centre offshoring to India
Taylor, Phil
;
Bain, Peter
- In:
Handbook of employment and society : working space
,
(pp. 436-454)
.
2010
Persistent link: https://www.econbiz.de/10003983853
Saved in:
6
Union formation in Indian call centres
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
The next available operator : managing human resources …
,
(pp. 145-181)
.
2009
Persistent link: https://www.econbiz.de/10003923614
Saved in:
7
Indian call centres and business process outsourcing : a study in union formation
Taylor, Phil
;
D'Cruz, Premilla
;
Noronha, Ernesto
; …
- In:
New technology, work and employment
24
(
2009
)
1
,
pp. 19-42
Persistent link: https://www.econbiz.de/10003822610
Saved in:
8
Who's on the line? : Indian call center agents pose as Americans for US-outsourced firms
Poster, Winifred R.
- In:
Industrial relations : a journal of economy & society
46
(
2007
)
2
,
pp. 271-304
Persistent link: https://www.econbiz.de/10003445210
Saved in:
9
Call centre offshoring to India : the revenge of history?
Taylor, Phil
;
Bain, Peter
- In:
Labour & industry : a journal of the social and …
14
(
2004
)
3
,
pp. 15-38
Persistent link: https://www.econbiz.de/10002099671
Saved in:
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