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person:"Prentice, Catherine"
~person:"Wong, IpKin Anthony"
~subject:"Consumer behaviour"
~type_genre:"Article in journal"
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Consumer behaviour
Gambling
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Dienstleistungsqualität
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Customer satisfaction
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Kundenzufriedenheit
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Beziehungsmarketing
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Prentice, Catherine
Wong, IpKin Anthony
Humphreys, Brad R.
7
Drayer, Joris
5
Dwyer, Brendan
5
Shapiro, Stephen L.
4
Soebbing, Brian P.
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Tsai, Henry
4
Barsky, Jonathan
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Han, Heesup
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Hing, Nerilee
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Houghton, David M.
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Hwang, Jinsoo
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Ji, Chunli
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Liu, Matthew Tingchi
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Lucas, Anthony F.
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Paul, Rodney J.
3
Tanford, Sarah
3
Weinbach, Andrew P.
3
Baloglu, Seyhmus
2
Chan, Sow Hup
2
Chatwin, Chris
2
Cheung, Catherine
2
Feddersen, Arne
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Fong, Lawrence Hoc Nang
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Forrest, David
2
Grant, Alan P.
2
Kainulainen, Tuomo
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Kim, Sung S.
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Lam, Desmond
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Lamont, Matthew
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Legg, Mark
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Lo, Ada
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Ma, Xiao
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Nowlin, Edward L.
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Perez, Levi
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Saastamoinen, Jani
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Sam, Kin Meng
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International journal of hospitality management
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Journal of business research : JBR
3
International journal of contemporary hospitality management
2
Journal of retailing and consumer services
2
Journal of vacation marketing
2
Psychology & marketing
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Services marketing quarterly
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The journal of services marketing
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ECONIS (ZBW)
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1
The influence of customer experience with automated games and social interaction on customer engagement and loyalty in casinos
Tuguinay, Jovanie A.
;
Prentice, Catherine
;
Moyle, Brent
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209579
Saved in:
2
The influence of gaming and non-gaming experience on customers' response to the casino
Prentice, Catherine
;
Ji, Chunli
;
Li, Kefang
- In:
Journal of vacation marketing
28
(
2022
)
4
,
pp. 455-468
Persistent link: https://www.econbiz.de/10013387788
Saved in:
3
Linking transaction-specific satisfaction and customer loyalty : the case of casino resorts
Ji, Chunli
;
Prentice, Catherine
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012431580
Saved in:
4
Customer engagement and its outcomes : the cross-level effect of service environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
5
Cocreation of the hospitality brand experience: a triadic interaction model
Lin, Zhiwei
;
Wong, IpKin Anthony
- In:
Journal of vacation marketing
26
(
2020
)
4
,
pp. 412-426
Persistent link: https://www.econbiz.de/10012265226
Saved in:
6
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
7
When gambling is healthy : the restorative potential of casinos
Rosenbaum, Mark S.
;
Wong, IpKin Anthony
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 622-633
Persistent link: https://www.econbiz.de/10011418378
Saved in:
8
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
9
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
10
Multiple Ps′ effects on gambling, drinking and smoking : advancing theory and evidence
Prentice, Catherine
;
Cotte, June
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2045-2048
Persistent link: https://www.econbiz.de/10011373175
Saved in:
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