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person:"Ro, Heejung"
~person:"Bai, Billy"
~person:"Spörel, Ulrich"
~source:"econis"
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Search: subject_exact:"Hotel- und Gaststättengewerbe"
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Ro, Heejung
Bai, Billy
Spörel, Ulrich
Köseoglu, Mehmet Ali
28
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24
Law, Chun Hung Roberts
21
Lee, Seoki
20
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Wirtschaft und Statistik : WISTA
8
International journal of hospitality management
5
International journal of contemporary hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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1
Pricing research in hospitality and tourism and marketing literature : a systematic review and research agenda
Han, Wenjia
;
Bai, Billy
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1717-1738
Persistent link: https://www.econbiz.de/10013412089
Saved in:
2
A comparative review of hospitality and tourism innovation research in academic and trade journals
Cao, Anqi
;
Shi, Fangfang
;
Bai, Billy
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3790-3813
Persistent link: https://www.econbiz.de/10013413096
Saved in:
3
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
4
Internet marketing research in hospitality and tourism : a review and journal preferences
Leung, Xi Y.
;
Xue, Lan
;
Bai, Billy
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1556-1572
Persistent link: https://www.econbiz.de/10011476103
Saved in:
5
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
6
Customer loyalty marketing research : a comparative approach between hospitality and business journals
Yoo, Myongjee
;
Bai, Billy
- In:
International journal of hospitality management
33
(
2013
),
pp. 166-177
Persistent link: https://www.econbiz.de/10009746457
Saved in:
7
Customer opportunistic complaints management : a critical incident approach
Ro, Heejung
;
Wong, June
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 419-427
Persistent link: https://www.econbiz.de/10009503300
Saved in:
8
Moderator and mediator effects in hospitality research
Ro, Heejung
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 952-961
Persistent link: https://www.econbiz.de/10009544269
Saved in:
9
Hospitality marketing research from 2000 to 2009 : topics, methods, and trends
Yoo, Myongjee
;
Lee, Sojung
;
Bai, Billy
- In:
International journal of contemporary hospitality management
23
(
2011
)
4
,
pp. 517-532
Persistent link: https://www.econbiz.de/10009266600
Saved in:
10
Discrete negative emotions and customer dissatisfaction responses in a casual restaurant setting
Mattila, Anna S.
;
Ro, Heejung
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 89-107
Persistent link: https://www.econbiz.de/10003661362
Saved in:
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