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person:"Weinkopf, Claudia"
~person:"Aparicio-Valverde, Mireia"
~subject:"Dänemark"
~subject:"Personalmanagement"
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Dänemark
Personalmanagement
Call centre
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Callcenter
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Arbeitsbedingungen
4
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2003-2005
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Weinkopf, Claudia
Aparicio-Valverde, Mireia
Connell, Julia
5
Doellgast, Virginia
5
Kwon, Hyunji
5
Batt, Rosemary L.
4
Hannif, Zeenobiyah
3
Russell, Bob
3
Thite, Mohan
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Van Jaarsveld, Danielle
3
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Budhwar, Pawan S.
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2
Mottweiler, Hannelore
2
Ryan, Gerard
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Schönauer, Annika
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Scupin, Yvonne
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Tilly, Chris
2
Abdullateef, Aliyu Olayemi
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Ananthram, Subramaniam
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Bassamboo, Achal
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Batt, Rosemary
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Beck, Jennifer
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Arbeit und Technik : Schriftenreihe des Instituts Arbeit und Technik im Wissenschaftszentrum Nordrhein-Westfalen
1
European journal of industrial relations
1
ILR review : the journal of work and policy
1
International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
1
The international journal of human resource management
1
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ECONIS (ZBW)
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1
Human resource management in the Spanish call centre sector : the bird cage model of call centre work
Martí-Audí, Neus
;
Aparicio-Valverde, Mireia
;
Heraty, …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 308-329
Persistent link: https://www.econbiz.de/10009687762
Saved in:
2
Temporary work in coordinated market economies: evidence from front-line service workplaces
Shire, Karen A.
;
Mottweiler, Hannelore
;
Schönauer, Annika
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 602-617
Persistent link: https://www.econbiz.de/10003883046
Saved in:
3
Pay and working conditions in finance and utility call centres in Denmark and Germany
Sørensen, Ole Henning
;
Weinkopf, Claudia
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 395-416
Persistent link: https://www.econbiz.de/10003916043
Saved in:
4
An examination of the quality of jobs in the call center industry
Aparicio-Valverde, Mireia
;
Ryan, Gerard
;
Gorjup, María …
- In:
International advances in economic research : IAER ; an …
13
(
2007
)
2
,
pp. 146-156
Persistent link: https://www.econbiz.de/10003787744
Saved in:
5
Zwischen Kosteneffizienz und Servicequalität : Personalmanagement in Call-Centern und im Handel
Bittner, Susanne
;
Schietinger, Marc
;
Weinkopf, Claudia
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001693768
Saved in:
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