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source:"econis"
~isPartOf:"International journal of services, economics and management"
~subject:"Indien"
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Search: subject_exact:"Servicequalität"
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Indien
Dienstleistungsqualität
75
Service quality
75
Customer satisfaction
44
Kundenzufriedenheit
44
Consumer behaviour
25
Konsumentenverhalten
25
Beziehungsmarketing
19
Relationship marketing
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service quality
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customer satisfaction
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Quality management
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Qualitätsmanagement
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Malaysia
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Hotel industry
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Hotellerie
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India
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SERVQUAL
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Structural equation model
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Ahlawat, Pardeep K.
1
Baber, Hasnan
1
Dash, Manoj Kumar
1
Gadhavi, Dharmesh D.
1
Gera, Rajat
1
Kalia, Prateek
1
Kumar, Jitender
1
Kumar, Pankaj
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Kumar, Parveen
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Kumar, Sanjeev
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International journal of services, economics and management
International journal of services and operations management
22
International journal of Indian culture and business management
13
International journal of business excellence
13
Global business review
10
International journal of business information systems : IJBIS
10
The international journal of bank marketing : IJBM
10
Benchmarking : an international journal ; BIJ
9
International journal of services and operations management : IJSOM
9
Services marketing quarterly
9
International journal of business excellence : IJBEX
8
International journal of quality & reliability management
8
The TQM journal : the international review of organizational improvement
8
International journal of productivity and quality management : IJPQM
7
International journal of financial services management : IJFSM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Discussion paper series / IZA
5
International journal of business and globalisation : IJBG
5
Paradigm : the journal of Institute of Management Technology
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The IUP journal of bank management : IJBM
5
Cogent business & management
4
GITAM journal of management : a quarterly publication of GITAM Institute of Management
4
Global journal of business management : GJBM
4
International journal of business and emerging markets : IJBEM
4
International journal of business innovation and research
4
International journal of public sector performance management : IJPSPM
4
Journal of advances in management research : JAMR
4
Journal of global marketing
4
Journal of retailing and consumer services
4
Quality management journal : QMJ
4
South Asian journal of management : SAJM
4
The IUP journal of management research : IJMR
4
Vision : the journal of business perspective
4
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
3
Asia Pacific journal of marketing and logistics
3
Corporate strategies & innovations in the emerging global economy
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Finance India : the quarterly journal of Indian Institute of Finance
3
IZA Discussion Paper
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India policy forum
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International journal of Indian culture and business management : IJICBM
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ECONIS (ZBW)
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1
Customer satisfaction, behavioural and pay more intentions : a study on Indian Dhabas (roadside full-service restaurants)
Kumar, Pankaj
;
Ahlawat, Pardeep K.
;
Kumar, Parveen
; …
- In:
International journal of services, economics and management
14
(
2023
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10014311176
Saved in:
2
Service quality gap : a tale of two companies
Baber, Hasnan
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 23-33
Persistent link: https://www.econbiz.de/10012178906
Saved in:
3
Role of information of service quality in formation of behavioural intention among students : empirical analysis in university settings
Gadhavi, Dharmesh D.
;
Patel, Jayesh D.
;
Shukla, Yupal S.
- In:
International journal of services, economics and management
9
(
2018
)
1
,
pp. 61-76
Persistent link: https://www.econbiz.de/10011971901
Saved in:
4
Webographics and perceived service quality : an Indian e-retail context
Kalia, Prateek
- In:
International journal of services, economics and management
8
(
2017
)
3
,
pp. 152-168
Persistent link: https://www.econbiz.de/10011892309
Saved in:
5
The INSTAQUAL scale : an instrument for measuring service quality of management institutions
Kumar, Sanjeev
;
Dash, Manoj Kumar
- In:
International journal of services, economics and management
6
(
2014
)
4
,
pp. 377-394
Persistent link: https://www.econbiz.de/10011471749
Saved in:
6
Investigating the link between service quality, value, satisfaction and behavioural intentions in a public sector bank in India
Gera, Rajat
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 3-20
Persistent link: https://www.econbiz.de/10008908368
Saved in:
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