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subject:"Öffentliche Dienstleistung"
~person:"Nawafleh, Sahem"
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Öffentliche Dienstleistung
E-Government
3
E-government
3
Public administration
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Öffentliche Verwaltung
3
Dienstleistungsqualität
2
Jordan
2
Jordanien
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Neues Steuerungsmodell
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New public management
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Public sector
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Public services
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Service quality
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e-government
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Öffentlicher Sektor
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Arbeitsleistung
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Civil service
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Confidence
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Customer satisfaction
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EGOVSAT
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Human Resource Management
1
ICT
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Information technology
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Informationstechnik
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JCM
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Job performance
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Jordanian public sector
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Kundenzufriedenheit
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Nonprofit management
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Nonprofit-Management
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Performance management
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Performance-Management
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Personalmanagement
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Quality management
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Qualitätsmanagement
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SEM
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SERVQUAL
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Structural equation model
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Strukturgleichungsmodell
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Nawafleh, Sahem
Schliesky, Utz
4
Osborne, Stephen P.
3
Pollitt, Christopher
3
Vinuela, Lorena
3
Zoratto, Laura
3
Andeßner, René Clemens
2
Bezzina, Frank
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Bouckaert, Geert
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Brandsen, Taco
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Calikova, Veronica V.
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Camilleri, Emanuel
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Dorobek, Sandra
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Edelmann, Noella
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Eichhorn, Peter
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Esdaile, Arundell James Kennedy
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Ferlie, Ewan
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Gasco-Hernandez, Mila
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Gurtoo, Anjula
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Hall, Milton
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Ibragimova, Guliya M.
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Joyce, Paul
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Jääskeläinen, Aki
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Kakabadse, Andrew
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Koch, Rainer
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Kraemer, Wolfgang
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Leto, Leysan A.
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Liverakos, Panos
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Marmarà, Vincent
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Matei, Ani I.
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Matei, Lucica
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Millard, Jeremy
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Naschold, Frieder
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Pardo, Theresa A.
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Pestoff, Victor Alexis
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Priddat, Birger P.
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Proeller, Isabella
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Shah, Anwar
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Stember, Jürgen
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Tuganova, Elina A.
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International journal of productivity and quality management : IJPQM
1
International journal of public sector performance management : IJPSPM
1
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ECONIS (ZBW)
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E-government and citizen satisfaction in Jordan : EGOVSAT testing using SEM approach
Nawafleh, Sahem
- In:
International journal of productivity and quality …
34
(
2021
)
1
,
pp. 20-32
Persistent link: https://www.econbiz.de/10012696535
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2
The implementation of e-government and the trust of citizens in public sector performance : the mediating role of service quality
Nawafleh, Sahem
- In:
International journal of public sector performance …
6
(
2020
)
1
,
pp. 17-35
Persistent link: https://www.econbiz.de/10012178521
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