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subject:"Arbeitszufriedenheit"
~person:"Baker, Melissa A."
~person:"Hur, Won-moo"
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Arbeitszufriedenheit
Emotion
10
Job satisfaction
6
Beziehungsmarketing
3
Relationship marketing
3
Arbeitskräfte
2
Arbeitsleistung
2
Arbeitsverhalten
2
Beschwerdemanagement
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Complaint management
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Consumer behaviour
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Customer satisfaction
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Emotional labour
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Employee retention
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Gerechtigkeit
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Job performance
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Justice
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Konsumentenverhalten
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Kundenzufriedenheit
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Mitarbeiterbindung
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Organizational behaviour
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Organizational justice
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Verhalten in Organisationen
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Work behaviour
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Workforce
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Affective organizational commitment
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Anforderungsprofil
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Arbeitsbedingungen
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Arbeitsmobilität
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Arbeitspsychologie
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Berufserfahrung
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Business ethics
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Chronological age
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Cognitive effort
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Compassion
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Corporate Social Responsibility
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Baker, Melissa A.
Hur, Won-moo
Vandenberghe, Christian
7
Hur, Won-Moo
6
Siddiqui, Danish Ahmed
6
Karatepe, Osman M.
5
Moon, Tae Won
5
Alfes, Kerstin
4
Bailey, Catherine
4
Guy, Mary E.
4
Kim, Peter Beomcheol
4
Park, Jungkun
4
Singh, Prakash
4
Xu, Shi
4
Alrawadieh, Zaid
3
Altinay, Levent
3
Cain, Lisa
3
Diefendorff, James M.
3
Fu, Na
3
Hu, Xiaoxiao
3
Jung, Hyo Sun
3
Knabe, Andreas
3
Kundi, Yasir Mansoor
3
Kwan, Ho Kwong
3
López-Cabarcos, M. Ángeles
3
Park, In-Jo
3
Qu, Hailin
3
Rutherford, Brian N.
3
Schaufeli, Wilmar B.
3
Tulucu, Fadime
3
Yoon, Hye Hyun
3
Abdalla, Moh'd Juma
2
Ahmad-ur-Rehman, Muhammad
2
Allameh, Sayyed Mohsen
2
Alola, Uju Violet
2
Arici, Hasan Evrim
2
Arnold, Todd J.
2
Ashkanasy, Neal M.
2
Azeem, Muhammad Umer
2
Baloglu, Seyhmus
2
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The journal of services marketing
2
Career development international : the journal for executive, consultants, academics and individuals
1
International journal of hospitality management
1
Management decision : MD
1
Tourism management : research, policies, practice
1
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From customers' fingertips to employees’ well-being : the impact of mobile application ordering from a job demand-resource perspective
Kim, Misun
;
Baker, Melissa A.
;
Ma, Emily Jintao
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-6
Persistent link: https://www.econbiz.de/10013556899
Saved in:
2
Customer response to employee emotional labor : the structural relationship between emotional labor, job satisfaction, and customer satisfaction
Hur, Won-moo
;
Moon, Tae Won
;
Jung, Yeon Sung
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 71-80
Persistent link: https://www.econbiz.de/10010531127
Saved in:
3
The moderating role of perceived organizational support on the relationship between emotional labor and job-related outcomes
Hur, Won-moo
;
Han, Su-Jin
;
Yoo, Jeong-ju
;
Moon, Tae Won
- In:
Management decision : MD
53
(
2015
)
3
,
pp. 605-624
Persistent link: https://www.econbiz.de/10011291420
Saved in:
4
The moderating roles of organizational justice on the relationship between emotional exhaustion and organizational loyalty in airline services
Hur, Won-moo
;
Park, Sang Il
;
Moon, Tae Won
- In:
The journal of services marketing
28
(
2014
)
3
,
pp. 195-206
Persistent link: https://www.econbiz.de/10010391434
Saved in:
5
Bridging corporate social responsibility and compassion at work : relations to organizational justice and affective organizational commitment
Moon, Tae Won
;
Hur, Won-moo
;
Ko, Sung-hoon
;
Kim, Jae-woo
; …
- In:
Career development international : the journal for …
19
(
2014
)
1
,
pp. 49-72
Persistent link: https://www.econbiz.de/10010250568
Saved in:
6
When we are onstage, we smile : the effects of emotional labor on employee work outcomes
Chu, Kay H.
;
Baker, Melissa A.
;
Murrmann, Suzanne K.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 906-915
Persistent link: https://www.econbiz.de/10009544279
Saved in:
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