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subject:"Bank"
~person:"Pérez, Andrea"
~subject:"Savings bank"
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Beziehungsmarketing
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Customer satisfaction
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Pérez, Andrea
Oehler, Andreas
7
Rodríguez del Bosque, Ignacio A.
6
Degryse, Hans
5
Durkin, Mark
5
Narteh, Bedman
5
Ongena, Steven
5
Siddiqui, Danish Ahmed
5
Albadvi, Amir
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Raitani, Sonika
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Pfersich, Kai
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Puri, Manju
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Ricard, Line
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Ronzal, Wolfgang
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Sohl, Michael
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Wickramasinghe, Ananda
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Agyapong, Gloria Kakrabah-Quarshie
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Al-Hawari, Mohd Ahmad
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AlNajem, Mohamad N.
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Ansari, Azarnoush
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The international journal of bank marketing : IJBM
3
Corporate social responsibility and environmental management
1
Journal of financial services marketing : JFSM
1
The journal of product & brand management
1
The journal of services marketing
1
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ECONIS (ZBW)
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1
Personal traits and customer responses to CSR perceptions in the banking sector
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 128-146
Persistent link: https://www.econbiz.de/10011617865
Saved in:
2
Corporate social responsibility and customer loyalty : exploring the role of identification, satisfaction and type of company
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 15-25
Persistent link: https://www.econbiz.de/10010531150
Saved in:
3
Customer values and CSR image in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Journal of financial services marketing : JFSM
20
(
2015
)
1
,
pp. 46-61
Persistent link: https://www.econbiz.de/10011298753
Saved in:
4
How customer support for corporate social responsibility influences the image of companies : evidence from the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
Corporate social responsibility and environmental management
22
(
2015
)
3
,
pp. 155-168
Persistent link: https://www.econbiz.de/10011342782
Saved in:
5
Customer responses to the CSR of banking companies
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The journal of product & brand management
24
(
2015
)
5
,
pp. 481-493
Persistent link: https://www.econbiz.de/10011443026
Saved in:
6
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
7
Customer CSR expectations in the banking industry
Pérez, Andrea
;
Rodríguez del Bosque, Ignacio A.
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
3
,
pp. 223-244
Persistent link: https://www.econbiz.de/10010366744
Saved in:
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