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subject:"Beziehungsmarketing"
~isPartOf:"Journal of Islamic marketing"
~subject:"Customer service provider"
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Beziehungsmarketing
Customer service provider
Customer loyalty
6
Relationship marketing
6
Customer satisfaction
5
Kundenzufriedenheit
5
Consumer behaviour
4
Islamic finance
4
Islamisches Finanzsystem
4
Konsumentenverhalten
4
Dienstleistungsqualität
3
Service quality
3
Corporate image
2
Corporate reputation
2
Firmenimage
2
Islamic banks
2
Malaysia
2
Bank
1
Bank marketing
1
Bankmarketing
1
CSR
1
Collectivism
1
Conventional banks
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer engagement
1
Customer integration
1
Customer relationship management
1
Customer retention
1
Customer service
1
Dienstleistung
1
Dienstleistungsmarketing
1
E-commerce
1
Electronic Commerce
1
Financial services
1
Finanzdienstleistung
1
Image
1
Indonesia
1
Indonesien
1
Islamic banking
1
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Article
6
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6
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6
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English
6
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Osman, Ismah
2
Anam Iqbal
1
Angraini, Yenni
1
Ashraf, Muhammad Saleem
1
Aslam, Ejaz
1
Aziz, Khurram
1
Hassan, Rohail
1
Husniyati Ali
1
Junainah Junid
1
Kashiramka, Smita
1
Moosa, Riyad
1
Munandar, Jono Mintarto
1
Noor, Uzma
1
Oktaviani, Dewi
1
Othman, Nor'ain
1
Rehman, Mohsin Abdur
1
Sajid Mohy ul din
1
Shamim, Amjad
1
Shams, Ghazal
1
Sharifah Zannierah Syed Marzuki
1
Siddique, Junaid
1
Siti Zahrah Buyong
1
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Published in...
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Journal of Islamic marketing
Journal of retailing and consumer services
47
Journal of business research : JBR
24
Journal of hospitality marketing & management
16
The service industries journal
16
Cogent business & management
13
International journal of contemporary hospitality management
13
International journal of hospitality management
12
The TQM journal : the international review of organizational improvement
11
The international journal of bank marketing : IJBM
11
Services marketing quarterly
10
Asia Pacific journal of marketing and logistics
9
Journal of the Academy of Marketing Science
9
The journal of services marketing
9
Journal of strategic marketing
8
International journal of electronic customer relationship management : IJECRM
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of financial services marketing
7
Service business
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Australasian marketing journal
6
How to succeed in the digital age : strategies from 17 top managers
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of marketing analytics : JMA
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of service management
6
Journal of service theory and practice : JSTP
6
Marketing intelligence & planning
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
6
Tourism management : research, policies, practice
6
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
5
African journal of business and economic research : AJBER
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of business excellence
5
International journal of business excellence : IJBEX
5
International journal of services and operations management : IJSOM
5
Inventi impact: retailing & consumer services
5
Journal for global business advancement : JGBA
5
Journal of African business
5
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ECONIS (ZBW)
6
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1
Objectives of Islamic banking, customer satisfaction and customer loyalty : empirical evidence from South Africa
Moosa, Riyad
;
Kashiramka, Smita
- In:
Journal of Islamic marketing
14
(
2023
)
9
,
pp. 2188-2206
Persistent link: https://www.econbiz.de/10014362544
Saved in:
2
Consumption values, image and loyalty of Malaysian travellers towards Muslim-friendly accommodation recognition (MFAR)
Osman, Ismah
;
Junainah Junid
;
Husniyati Ali
;
Siti …
- In:
Journal of Islamic marketing
15
(
2024
)
3
,
pp. 682-719
Persistent link: https://www.econbiz.de/10014520450
Saved in:
3
Co-creative service design for online businesses in post-COVID-19
Shamim, Amjad
;
Siddique, Junaid
;
Noor, Uzma
;
Hassan, Rohail
- In:
Journal of Islamic marketing
14
(
2023
)
1
,
pp. 128-145
Persistent link: https://www.econbiz.de/10013536375
Saved in:
4
Impact of corporate image on customer loyalty of Islamic banks : the role of religiosity, collectivism, sight cues and CSR
Aslam, Ejaz
;
Ashraf, Muhammad Saleem
;
Anam Iqbal
- In:
Journal of Islamic marketing
14
(
2023
)
5
,
pp. 1310-1324
Persistent link: https://www.econbiz.de/10014314535
Saved in:
5
How important is CRM toward customer's loyalty to conventional and Islamic bank marketing strategy? : a case study from Indonesia
Munandar, Jono Mintarto
;
Oktaviani, Dewi
;
Angraini, Yenni
- In:
Journal of Islamic marketing
13
(
2022
)
1
,
pp. 246-263
Persistent link: https://www.econbiz.de/10012797434
Saved in:
6
Let's get acquainted : an empirical study on takaful customer-service provider relationships from Saudi Arabian perspectives
Osman, Ismah
;
Rehman, Mohsin Abdur
;
Sajid Mohy ul din
; …
- In:
Journal of Islamic marketing
13
(
2022
)
11
,
pp. 2209-2231
Persistent link: https://www.econbiz.de/10013536297
Saved in:
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