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subject:"Beziehungsmarketing"
~isPartOf:"New technology, work and employment"
~isPartOf:"Service business"
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Search: subject_exact:"Dienstleistungsberufe"
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Beziehungsmarketing
Dienstleistungsberufe
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Service workers
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Relationship marketing
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Beschwerdemanagement
2
Complaint management
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South Korea
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Südkorea
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Arbeitsverhalten
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Burnout
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Customer satisfaction
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Dienstleistungsqualität
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Internet marketing
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Fachira, Ira
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Le Nguyen Hau
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Lee, Gyehee
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Pham Ngoc Thuy
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New technology, work and employment
Service business
The journal of services marketing
7
Psychology & marketing
3
European journal of marketing : EJM
2
Journal of service management
2
Journal of strategic marketing
2
Arbeit erforschen und gestalten : ein Querschnitt durch die Arbeitsforschung in der Sozialforschungsstelle Dortmund
1
Australasian marketing journal
1
Human resource management review
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Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of hospitality management
1
International journal of services and operations management
1
Journal for global business advancement : JGBA
1
Journal of business research : JBR
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of customer behaviour
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Journal of service research : JSR
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Journal of service theory and practice
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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La revue de l'IRES
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Marketing theory
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Organization : the critical journal of organization, theory and society
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Personnel psychology : a journal of applied research
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Policy brief / Eurofound
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SpringerLink / Bücher
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WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
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Work, employment & society : a journal of the British Sociological Association
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Working conditions / Eurofound
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Telling tales : online comic and gripe story-sharing by service workers about difficult customers
Sayers, Janet Grace
;
Fachira, Ira
- In:
New technology, work and employment
30
(
2015
)
2
,
pp. 128-144
Persistent link: https://www.econbiz.de/10011339447
Saved in:
2
Impact of service personal values on service value and customer loyalty : a cross-service industry study
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
6
(
2012
)
2
,
pp. 137-155
Persistent link: https://www.econbiz.de/10009534903
Saved in:
3
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
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