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subject:"Beziehungsmarketing"
~person:"Cheah, Jun-Hwa"
~subject:"Unmanned smart hotels"
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Beziehungsmarketing
Unmanned smart hotels
Confidence
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Relationship marketing
3
Service quality
3
Vertrauen
3
Loyalty
2
Africa
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Afrika
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Arbeitszufriedenheit
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Bank
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Bank reputation
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Consumer behaviour
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Corporate reputation
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Experiential quality
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Firmenimage
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Hotel industry
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Hotellerie
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Job satisfaction
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Konsumentenverhalten
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Malaysia
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Motivation
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Multi-country analysis
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Reputation
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S-O-R model
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Satisfaction
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Telecommunications
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Telekommunikation
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Trust
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loyalty
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satisfaction
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telecommunications
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trust
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Cheah, Jun-Hwa
Svensson, Göran
16
Usman, Osly
10
Akrout, Houcine
8
Han, Heesup
7
Mysen, Tore
7
Paulssen, Marcel
6
Fatima, Johra Kayeser
5
Mostert, Pierre
5
Rather, Raouf Ahmad
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Roberts-Lombard, Mornay
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Abosag, Ibrahim
4
Bang, Nguyen
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Bilgihan, Anil
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Bui Thanh Khoa
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Folse, Judith Anne Garretson
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Jones, Eli
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Kenning, Peter
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Lee, Choong-Ki
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Osman, Zahir
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Park, Jungkun
4
Pratiwi, Hana
4
Rajaobelina, Lova
4
Renner, Elke
4
Rosmawati, Pipih
4
Sridhar, Shrihari
4
Tyran, Jean-Robert
4
Ahn, Jiseon
3
Albaum, Gerald S.
3
Balaji, M. S.
3
Balqiah, Tengku Ezni
3
Banerjee, Shubhomoy
3
Basso, Kenny
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Billström, Anders
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Brengman, Malaika
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Brun, Isabelle
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Busser, James A.
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Casidy, Riza
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International journal of hospitality management
1
International journal of services, economics and management
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
3
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Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and loyalty
Chang, Yee-Shan
;
Cheah, Jun-Hwa
;
Lim, Xin-Jean
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
Saved in:
2
A multi-country study of bank reputation among customers in Africa : key antecedents and consequences
Osakwe, Christian Nedu
;
Ruiz, Belén
;
Amegbe, Hayford
; …
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389993
Saved in:
3
What determines customers' loyalty towards telecommunication service? : mediating roles of satisfaction and trust
Hiram Ting
;
Tan, Kim-Lim
;
Lim, Xin-Jean
;
Cheah, Jun-Hwa
; …
- In:
International journal of services, economics and management
11
(
2020
)
3
,
pp. 234-255
Persistent link: https://www.econbiz.de/10012522608
Saved in:
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