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subject:"Consumer behaviour"
~institution:"Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>"
~subject:"Arbeitszufriedenheit"
~subject:"Service quality"
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Consumer behaviour
Arbeitszufriedenheit
Service quality
Beschwerdemanagement
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Complaint management
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Customer satisfaction
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Dienstleistungsqualität
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Day, Ralph L.
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
National Bureau of Economic Research
3
Nomos Verlagsgesellschaft
3
Springer Fachmedien Wiesbaden
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IGI Global
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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RWTH Aachen
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University of Madras / Department of Commerce
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Verlag Dr. Kovač
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
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A. C. Nielsen Company <Northbrook, Ill.>
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ANZMAC Conference <2019, Wellington>
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American Economic Association
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Association for the Study of the Grants Economy, New Orleans, 27.12.1971
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Australian and New Zealand Marketing Academy
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Books on Demand GmbH <Norderstedt>
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Brandenburgische Technische Universität Cottbus-Senftenberg
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CPC Deutschland GmbH <Heilbronn>
1
Center for Service Excellence
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Cornell University / Food and Nutrition Policy Program
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Deutsche Bundespost / Postdienst
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Deutsche Marketing-Vereinigung
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Deutschland / Bundeswehr / Universität Hamburg
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Erasmus Research Institute of Management
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European Business School <Oestrich-Winkel>
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European Society for Opinion and Marketing Research
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Fördergesellschaft Marketing an der Universität Augsburg
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Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
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Institute of Leadership and Management <London>
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International Conference on Services Management <North Cyprus)>
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Jacobs Verlag
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Josef Eul Verlag GmbH
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Leuphana Universität Lüneburg
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Ludwig-Maximilians-Universität München
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Marketing Research Congress <44, 1991, Luxembourg>
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Marketing Research Symposium <1977, Bloomington, Ind.>
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Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Co...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001420669
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