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subject:"Consumer behaviour"
~isPartOf:"Service business"
~language:"eng"
~person:"Anaya-Sánchez, Rafael"
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Consumer behaviour
Anthropomorphism
1
Customer satisfaction
1
Dienstleistungsqualität
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Gastronomie
1
Innovation adoption
1
Innovationsakzeptanz
1
Intention to recommend
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Interaction quality perception
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Konsumentenverhalten
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Kundenzufriedenheit
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Objections to use
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Perceived safety
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Restaurant industry
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Robot
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Roboter
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Service quality
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Service robots
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Southeast Asia
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Südostasien
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Willingness to accept
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Anaya-Sánchez, Rafael
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Service business
Journal of retailing and consumer services
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Exploring the antecedents of customers' willingness to use service robots in restaurants
Molinillo, Sebastian
;
Rejón-Guardia, Francisco
; …
- In:
Service business
17
(
2023
)
1
,
pp. 167-193
Persistent link: https://www.econbiz.de/10014282886
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