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subject:"Consumer behaviour"
~person:"Day, Ralph L."
~subject:"E-commerce"
~subject:"Online-Handel"
~type_genre:"Konferenzschrift"
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Consumer behaviour
E-commerce
Online-Handel
Beschwerdemanagement
4
Complaint management
4
Customer satisfaction
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Dienstleistungsqualität
3
Service quality
3
Ethiopia
1
Market research
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Marktforschung
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Konferenzschrift
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Day, Ralph L.
Martínez-López, Francisco J.
10
Gázquez-Abad, Juan Carlos
8
Wildner, Raimund
8
Belk, Russell W.
3
Cross, Samantha N. N.
3
Flynn, Andrea Godfrey
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Hunt, H. Keith
3
Mehta, Ravi
3
Satornino, Cinthia B.
3
Blättel-Mink, Birgit
2
Bockelmann, Anna-Christina
2
Buvaneswari, P. S.
2
Bälz, Moritz
2
Cauberghe, Verolien
2
Dahlan, Winai
2
Doukidis, Georgios J.
2
Eisend, Martin
2
Friedrichsen, Jana
2
Haack, Frederik
2
Hansen, Ursula
2
Hilpert, Hanns Günther
2
Hudders, Liselot
2
Kenning, Peter
2
Kucharzewski, Irmgard
2
Leitschuh, Heike
2
Martinez, Luis F.
2
Mason, Andrew
2
Meißner, Lasse
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Nagel, Manuel
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Nur, Hadi
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Nurdeng Deuraseh
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Ogawa, Naohiro
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Pratikto, Heri
2
Purnomo, Agus
2
Purnomo, Idris
2
Richters, Oliver
2
Rosengren, Sara
2
Rövekamp, Frank
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Scherhorn, Gerhard
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
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ECONIS (ZBW)
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New findings on consumer satisfaction and complaining : papers from the Fifth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, St. Louis, Miss...
Day, Ralph L.
(
contributor
);
Hunt, H. Keith
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001414449
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2
Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Co...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001420669
Saved in:
3
New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chica...
Day, Ralph L.
(
contributor
);
Hunt, H. Keith
(
contributor
)
-
1979
Persistent link: https://www.econbiz.de/10001414448
Saved in:
4
Consumer satisfaction, dissatisfaction and complaining behavior : papers from a Marketing Research Symposium, School of Business, Indiana University, Bloomington, April 20-22, 1977
Day, Ralph L.
(
contributor
)
-
1977
Persistent link: https://www.econbiz.de/10001621840
Saved in:
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