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subject:"Criticism"
~isPartOf:"International journal of hospitality management"
~subject:"Customer satisfaction"
~subject:"Homo Oeconomicus"
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International journal of hospitality management
Argumente und Materialien zum Zeitgeschehen : AMZ
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Befähigung zur Partizipation : gesellschaftliche Teilhabe durch ökonomische Bildung
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Business schools under fire : humanistic management education as the way forward
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The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
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2
When female (male) robot is talking to me : effect of service robots' gender and anthropomorphism on customer satisfaction
Seo, Soobin
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185267
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