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subject:"Customer satisfaction"
~person:"Bhatt, Ruchi"
~subject:"Advertising effects"
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Customer satisfaction
Advertising effects
Dienstleistungsqualität
2
E-commerce
2
Electronic Commerce
2
Kundenzufriedenheit
2
Online retailing
2
Online-Handel
2
Service quality
2
Website
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ANOVA
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Confirmatory Factor Analysis
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Consumer behaviour
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Customer Satisfaction
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E-Commerce Websites
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E-Service Quality
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Factor analysis
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Faktorenanalyse
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India
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Indien
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Konsumentenverhalten
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Purchase Intention
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Relationship marketing
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Structural Equation Modeling
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Structural equation model
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electronic commerce
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electronic service quality
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Bhatt, Ruchi
Lennon, Sharron J.
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Dominic, P. D. D.
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Fan, Qingji
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Fischer, Christian
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Frick, Tim
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Försch, Steffen
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International journal of Indian culture and business management : IJICBM
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
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ECONIS (ZBW)
2
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Comparison of e-service quality of Indian e-commerce websites
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of Indian culture and business …
26
(
2022
)
3
,
pp. 407-426
Persistent link: https://www.econbiz.de/10014314185
Saved in:
2
A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention
Dhingra, Sanjay
;
Gupta, Shelly
;
Bhatt, Ruchi
- In:
International journal of e-business research : an …
16
(
2020
)
3
,
pp. 42-59
Persistent link: https://www.econbiz.de/10012302663
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