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subject:"Customer service"
~isPartOf:"Journal of business research : JBR"
~subject:"Business-to-business marketing"
~subject:"Job performance"
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Customer service
Business-to-business marketing
Job performance
Salespeople
107
Verkaufspersonal
107
Selling
43
Verkauf
43
Beziehungsmarketing
21
Relationship marketing
21
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Anderson, Rolph E.
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Journal of business research : JBR
Industrial marketing management : the international journal for industrial and high-tech firms
64
The journal of business & industrial marketing
39
The journal of personal selling & sales management : JPSSM
32
Journal of business-to-business marketing
18
Journal of marketing
17
Journal of the Academy of Marketing Science
14
Journal of personal selling & sales management
12
Journal of marketing theory and practice
11
Journal of retailing and consumer services
11
Journal of retailing
8
SpringerLink / Bücher
7
Handbook of business-to-business marketing
6
Journal of service research : JSR
6
The service industries journal
6
Journal of service research
5
European journal of marketing : EJM
4
International journal of hospitality management
4
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
4
Journal of marketing theory and practice : JMTP
4
Asia Pacific journal of marketing and logistics
3
European journal of marketing
3
Gabler Edition Wissenschaft
3
Harvard business review : HBR
3
Harvard-Business-Manager : das Wissen der Besten
3
Human performance
3
International journal of contemporary hospitality management
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
The journal of services marketing
3
Advances in business strategy and competitive advantage (ABSCA) book series
2
Applied Marketing Science / Angewandte Marketingforschung
2
Australasian marketing journal
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Beiträge zur empirischen Marketing- und Vertriebsforschung
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Business Guides on the Go
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Business horizons
2
European business review
2
European research on management and business economics
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Interaktionen im Dienstleistungsbereich
2
International journal of bank marketing
2
International journal of business excellence
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ECONIS (ZBW)
33
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1
The effect of inside sales and hybrid sales structures on customer value creation
Ramos, Carla
;
Claro, Danny Pimentel
;
Germiniano, Renato
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013468754
Saved in:
2
Impact of stereotype threat on sales anxiety
Amin, Mohammad Sakif
;
Arndt, Aaron D.
;
Tanner, Emily C.
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013468969
Saved in:
3
Entrepreneurial strategy-making, corporate entrepreneurship preparedness and entrepreneurial sales actions : improving B2B sales performance
Edwards, John
;
Miles, Morgan P.
;
D'Alessandro, Steven
; …
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227814
Saved in:
4
Linking B2B sales performance to entrepreneurial self-efficacy, entrepreneurial selling actions
Edwards, John
;
Miles, Morgan P.
;
D'Alessandro, Steven
; …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 585-593
Persistent link: https://www.econbiz.de/10013168421
Saved in:
5
The effectiveness of AI salesperson vs. human salesperson across the buyer-seller relationship stages
Chang, Woojung
- In:
Journal of business research : JBR
148
(
2022
),
pp. 241-251
Persistent link: https://www.econbiz.de/10013325475
Saved in:
6
Business-to-business salespeople and political skill : relationship building, deviance, and performance
Good, Megan C.
;
Schwepker, Charles H. <Jr.>
- In:
Journal of business research : JBR
139
(
2022
),
pp. 32-43
Persistent link: https://www.econbiz.de/10013194145
Saved in:
7
A dynamic system of job performance with goals and leadership changes as shocks
Dishop, Christopher R.
;
Good, Valerie
- In:
Journal of business research : JBR
139
(
2022
),
pp. 602-613
Persistent link: https://www.econbiz.de/10013194232
Saved in:
8
The (quiet) ego and sales : transcending self-interest and its relationship with adaptive selling
Gilbert, Jonathan Ross
;
Krush, Michael T.
;
Trainor, Kevin J.
- In:
Journal of business research : JBR
150
(
2022
),
pp. 326-338
Persistent link: https://www.econbiz.de/10013365719
Saved in:
9
Feeling anxious : the dark side of checkout charity solicitations
Hepworth, Adam
;
Lee, Na Young
;
Zablah, Alex R.
- In:
Journal of business research : JBR
136
(
2021
),
pp. 330-342
Persistent link: https://www.econbiz.de/10012663208
Saved in:
10
Social anxiety and salesperson performance : the roles of mindful acceptance and perceived sales manager support
Lussier, Bruno
;
Philp, Matthew
;
Hartmann, Nathaniel N.
; …
- In:
Journal of business research : JBR
124
(
2021
),
pp. 112-125
Persistent link: https://www.econbiz.de/10012493844
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