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subject:"Customer service"
~isPartOf:"Journal of business research : JBR"
~subject:"Business-to-business marketing"
~subject:"Selling"
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Customer service
Business-to-business marketing
Selling
Salespeople
107
Verkaufspersonal
107
Verkauf
43
Beziehungsmarketing
21
Relationship marketing
21
Sales performance
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Kadic-Maglajlic, Selma
3
Locander, David A.
3
Micevski, Milena
3
Anderson, Rolph E.
2
Arndt, Aaron D.
2
Bolander, Willy
2
D'Alessandro, Steven
2
Edwards, John
2
Evans, Kenneth R.
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Friend, Scott B.
2
Hartmann, Nathaniel N.
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Jaramillo, Fernando
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Lee, Nick
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Miao, C. Fred
2
Miles, Morgan P.
2
Akdeniz, M. Billur
1
Alavi, Sascha
1
Allison, Lee
1
Amin, Mohammad Sakif
1
Anderson, Sidney T.
1
Andreev, Pavel
1
Arslanagic-Kalajdzic, Maja
1
Assaf, A. Georges
1
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1
Badrinarayanan, Vishag
1
Banerjee, Somnath
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Benyoucef, Morad
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1
Bradford, Kevin
1
Briggs, Elten
1
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1
Cadogan, John
1
Cadogan, John W.
1
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Journal of business research : JBR
Industrial marketing management : the international journal for industrial and high-tech firms
93
The journal of personal selling & sales management : JPSSM
67
Journal of personal selling & sales management
47
The journal of business & industrial marketing
45
Journal of the Academy of Marketing Science
24
Journal of marketing
20
Journal of business-to-business marketing
18
Journal of marketing education : JME
17
Journal of retailing and consumer services
14
SpringerLink / Bücher
12
European journal of marketing
10
Journal of retailing
9
Journal of business ethics : JOBE
8
Journal of service research
8
European journal of marketing : EJM
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of service research : JSR
7
Asia Pacific journal of marketing and logistics
6
Handbook of business-to-business marketing
6
International journal of hospitality management
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
The service industries journal
6
Vision : the journal of business perspective
6
Business horizons
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
Journal of marketing research : JMR
5
Marketing letters : a journal of research in marketing
5
The Oxford handbook of strategic sales and sales management
5
Bringing technology to market: trends, cases, solutions
4
International journal of retail & distribution management
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
Market : review for marketing theory and practice
4
Psychology & marketing
4
Quantitative marketing and economics : QME
4
Springer eBook Collection / Business and Economics
4
Gabler Edition Wissenschaft
3
Harvard business review : HBR
3
Harvard-Business-Manager : das Wissen der Besten
3
International journal of contemporary hospitality management
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ECONIS (ZBW)
54
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1
The effect of inside sales and hybrid sales structures on customer value creation
Ramos, Carla
;
Claro, Danny Pimentel
;
Germiniano, Renato
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10013468754
Saved in:
2
Examining the impact of salesperson orientation on creative selling, passive deviance, and organizational outcomes
Locander, David A.
;
Darrat, Mahmoud A.
;
Babin, Barry J.
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013468966
Saved in:
3
Impact of stereotype threat on sales anxiety
Amin, Mohammad Sakif
;
Arndt, Aaron D.
;
Tanner, Emily C.
- In:
Journal of business research : JBR
154
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013468969
Saved in:
4
Entrepreneurial strategy-making, corporate entrepreneurship preparedness and entrepreneurial sales actions : improving B2B sales performance
Edwards, John
;
Miles, Morgan P.
;
D'Alessandro, Steven
; …
- In:
Journal of business research : JBR
157
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227814
Saved in:
5
New evaluation metric for measuring sales training effectiveness
Oh, Joon-Hee
;
Johnston, Wesley J.
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013534145
Saved in:
6
The value of the sales function : a multilevel examination of the effect of strategic marketing ambidexterity and industry contingencies
Keshavarz, Ali Reza
;
Gölgeci, Ismail
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534270
Saved in:
7
Linking B2B sales performance to entrepreneurial self-efficacy, entrepreneurial selling actions
Edwards, John
;
Miles, Morgan P.
;
D'Alessandro, Steven
; …
- In:
Journal of business research : JBR
142
(
2022
),
pp. 585-593
Persistent link: https://www.econbiz.de/10013168421
Saved in:
8
Explaining the Sales Transformation through an institutional lens
Corsaro, Daniela
- In:
Journal of business research : JBR
142
(
2022
),
pp. 1106-1124
Persistent link: https://www.econbiz.de/10013169504
Saved in:
9
The effectiveness of AI salesperson vs. human salesperson across the buyer-seller relationship stages
Chang, Woojung
- In:
Journal of business research : JBR
148
(
2022
),
pp. 241-251
Persistent link: https://www.econbiz.de/10013325475
Saved in:
10
Hunting for new customers : assessing the drivers of effective salesperson prospecting and conversion
Gopalakrishna, Srinath
;
Crecelius, Andrew T.
;
Patil, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 916-926
Persistent link: https://www.econbiz.de/10013325729
Saved in:
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