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subject:"Customer service"
~person:"Babakus, Emin"
~subject:"Self-service technology"
~subject:"Technical anxiety"
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The journal of services marketing
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ECONIS (ZBW)
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Understanding the differences of public and private self-service technology
Collier, Joel E.
;
Sherrell, Daniel L.
;
Babakus, Emin
; …
- In:
The journal of services marketing
28
(
2014
)
1
,
pp. 60-70
Persistent link: https://www.econbiz.de/10010343424
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