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subject:"Customer service"
~person:"Raddats, Chris"
~subject:"Dienstleistung"
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Customer service
Dienstleistung
Bundling strategy
14
Leistungsbündel
14
Servitization
9
Dienstleistungssektor
8
Service industry
8
Business services
7
Unternehmensdienstleistung
7
Industrie
6
Manufacturing industries
6
Capabilities
4
Innovation
4
Lieferantenmanagement
4
Supplier relationship management
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Beziehungsmarketing
3
Business model
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Digital servitization
3
Geschäftsmodell
3
Innovation management
3
Innovationsmanagement
3
New product development
3
Produktentwicklung
3
Relationship marketing
3
Resource-based view
3
Resources
3
Ressourcenorientierter Ansatz
3
Service infusion
3
Service innovation
3
Services
3
Capability approach
2
Capability-Ansatz
2
Digitalisierung
2
Digitization
2
Dynamic capabilities
2
Dynamische Kompetenzen
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Großbritannien
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Manufacturer
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Organisatorischer Wandel
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United Kingdom
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Raddats, Chris
Thomas, Oliver
12
Fellmann, Michael
8
Nüttgens, Markus
7
Lay, Gunter
6
Schlicker, Michael
6
Gebauer, Heiko
5
Parida, Vinit
5
Lightfoot, Howard
4
Luczak, Holger
4
Baines, Tim
3
Bauer, Hans H.
3
Beverungen, Daniel
3
Bullinger, Hans-Jörg
3
Emmrich, Andreas
3
Fuchs, Stefan
3
Huber, Frank
3
Kohtamäki, Marko
3
Kowalkowski, Christian
3
Lamberth-Cocca, Sabrina
3
Loos, Peter
3
Matijacic, Michel
3
Möller, Klaus
3
Rühmann, Nora
3
Stich, Volker
3
Stryja, Carola
3
Ulaga, Wolfgang
3
Walter, Philipp
3
Backhaus, Klaus
2
Barkawi, Karim
2
Blinn, Nadine
2
Bonnemeier, Sebastian
2
Bryson, John R.
2
Burnett, Tim
2
Buse, Christian
2
Cassack, Ingo
2
Chiu, Anthony
2
Dangelmaier, Wilhelm
2
Dauben, Stephan A.
2
Diller, Hermann
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Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of production economics
1
Journal of business research : JBR
1
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ECONIS (ZBW)
3
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1
Creating value in servitization through digital service innovations
Raddats, Chris
;
Naik, Parikshit
;
Bigdeli, Ali Ziaee
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013326912
Saved in:
2
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
3
Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies
Burton, Jamie
;
Story, Vicky M.
;
Raddats, Chris
; …
- In:
International journal of production economics
192
(
2017
),
pp. 29-39
Persistent link: https://www.econbiz.de/10011782297
Saved in:
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