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subject:"Dienstleistungsqualität"
~accessRights:"restricted"
~subject:"Luftverkehrspolitik"
~type_genre:"Article in journal"
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Search: subject_exact:"Airline-Industrie"
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Dienstleistungsqualität
Luftverkehrspolitik
Airline
1,050
Fluggesellschaft
1,050
Air transport
661
Luftverkehr
661
Service quality
153
Low-cost strategy
150
Niedrigpreisstrategie
150
Preismanagement
150
Pricing strategy
150
Air passenger transport
135
Passagierluftverkehr
135
Theorie
129
Theory
129
Airlines
117
Revenue management
116
Revenue-Management
116
Consumer behaviour
115
Konsumentenverhalten
115
Customer satisfaction
107
Kundenzufriedenheit
107
USA
98
United States
98
Airport
93
Flughafen
93
Welt
76
World
76
Competition
70
Wettbewerb
66
Beziehungsmarketing
63
Relationship marketing
63
Coronavirus
58
Deregulation
57
Deregulierung
57
Scheduling problem
55
Scheduling-Verfahren
55
Airline industry
54
Business network
45
Tourenplanung
45
Unternehmensnetzwerk
45
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Online availability
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Undetermined
Free
26
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Article
189
Type of publication (narrower categories)
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Article in journal
Aufsatz in Zeitschrift
189
Aufsatz im Buch
6
Book section
6
Conference paper
5
Konferenzbeitrag
5
Arbeitspapier
2
Aufsatzsammlung
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Fallstudiensammlung
1
Sammelwerk
1
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English
189
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Han, Heesup
5
Messner, Wolfgang
5
Forsyth, Peter
3
Golmohammadi, Davood
3
Loureiro, Sandra Maria Correia
3
Park, Eunil
3
Prentice, Catherine
3
Akan, Şahap
2
Bakır, Mahmut
2
Bellizzi, Maria Grazia
2
Christidis, Panayotis
2
Chua, Bee-Lia
2
Dresner, Martin
2
Durmaz, Emrah
2
Eboli, Laura
2
Gayle, Philip G.
2
Ho, Chien-Wei
2
Kim, Wansoo
2
Korfiatis, Nikolaos
2
Lee, Jin-soo
2
Lee, Kai-Sean
2
Lee, Sanghyeop
2
Lin, Yi Hsin
2
Liu, Chih-Hsing
2
Matikiti, Rosemary
2
Mazzulla, Gabriella
2
Migdadi, Yazan K. A.
2
Mpinganjira, Mercy
2
Pan, Jing Yu
2
Parast, Mahour Mellat
2
Park, Jin-Woo
2
Roberts-Lombard, Mornay
2
Saydam, Mehmet Bahri
2
Singh, Alok Kumar
2
So, Kevin Kam Fung
2
Stamolampros, Panagiotis
2
Tansitpong, Praowpan
2
Truong Dothang
2
Wang, Kun
2
Wang, Xuequn
2
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Journal of air transport management
62
Journal of travel and tourism marketing
9
Journal of retailing and consumer services
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Transportation research / E : an international journal
5
Economics of transportation : the official journal of the International Transportation Economics Association
4
International journal of industrial organization
4
Service business
4
Services marketing quarterly
4
Tourism review
4
International journal of hospitality management
3
Quality management journal : QMJ
3
Research in transportation economics
3
Review of industrial organization : RIO
3
Tourism management : research, policies, practice
3
IEEE transactions on engineering management : EM
2
Journal of customer behaviour
2
Journal of revenue and pricing management
2
Operations management research : OMR ; advancing practice through theory
2
The TQM journal : the international review of organizational improvement
2
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Advances in management accounting
1
Asia Pacific journal of marketing and logistics
1
Benchmarking : an international journal
1
Benchmarking : an international journal ; BIJ
1
Decision : official journal of Indian Institute of Management Calcutta
1
Economics and business review
1
Eurasian business review
1
EuroMed journal of management : EMJM
1
International economic journal
1
International journal of business and economics research : IJBER
1
International journal of business and systems research : IJBSR
1
International journal of contemporary hospitality management
1
International journal of economics and business research
1
International journal of economics and business research : IJEBR
1
International journal of electronic business
1
International journal of electronic customer relationship management : IJECRM
1
International journal of global business and competitiveness : a journal of Global Institute of Flexible Systems Management
1
International journal of human resource management
1
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ECONIS (ZBW)
189
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1
A graph multi-attention network for predicting airport delays
Zheng, Hongfeng
;
Wang, Ziming
;
Zheng, Chuanpan
;
Wang, Yanjun
- In:
Transportation research : an international journal
181
(
2024
),
pp. 1-28
Persistent link: https://www.econbiz.de/10014462619
Saved in:
2
Role of alliance brand awareness on customer's behavioural response and satisfaction : case of "sky team" global airline alliance
Kassir, Ali Mohammad
- In:
EuroMed journal of management : EMJM
6
(
2024
)
1
,
pp. 72-99
Persistent link: https://www.econbiz.de/10014490987
Saved in:
3
Evaluation of passengers' expectations and satisfaction in the airline industry : an empirical performance analysis of online reviews
Dike, Somtochukwu Emmanuel
;
Davis, Zachary
;
Abrahams, Alan
- In:
Benchmarking : an international journal
31
(
2024
)
2
,
pp. 611-639
Persistent link: https://www.econbiz.de/10014503126
Saved in:
4
Airline satisfaction and loyalty : assessing the influence of personality, trust and service quality
Leon, Steven
;
Dixon, Sonoma
- In:
Journal of air transport management
113
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014437736
Saved in:
5
Nordic Airports' service quality attributes : themes in online reviews
Arasli, Hüseyin
;
Saydam, Mehmet Bahri
;
Jafari, Kaveh
; …
- In:
Scandinavian journal of hospitality and tourism
23
(
2023
)
2/3
,
pp. 248-263
Persistent link: https://www.econbiz.de/10014439088
Saved in:
6
The importance of information quality according to the type of employee in the airline industry : Robot versus human
Hwang, Jinsoo
;
Kim, Jinkyung Jenny
;
Choe, Ja Young
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439922
Saved in:
7
The impact of the COVID-19 pandemic on airlines’ passenger satisfaction
Pereira, Francisco
;
Costa, Joana Martinho
;
Ramos, …
- In:
Journal of air transport management
112
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014458974
Saved in:
8
Beyond throughput : incorporating air transport network topology in airport performance measurement
Zhou, Yaoming
;
Kundu, Tanmoy
;
Goh, Mark
;
Sheu, Jiuh Biing
- In:
Journal of air transport management
112
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014458984
Saved in:
9
Airline brand image, passenger perceived value and loyalty towards full-service and low-cost carriers
Fu, Yan-Kai
- In:
Tourism review
78
(
2023
)
6
,
pp. 1433-1451
Persistent link: https://www.econbiz.de/10014511720
Saved in:
10
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
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