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subject:"Dienstleistungsqualität"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Markenführung"
~type_genre:"Article in journal"
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Search: subject_exact:"Kundenwertanalyse"
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Dienstleistungsqualität
Markenführung
Customer value
9
Kundenwert
9
Beziehungsmarketing
7
Relationship marketing
7
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Kundenzufriedenheit
5
Service quality
5
Quality management
3
Qualitätsmanagement
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Betriebliche Wertschöpfung
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Ethiopia
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Service-Dominant Logic
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Äthiopien
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Accounting
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Brand experiences
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Brand management
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Bundling strategy
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Car insurance
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Co-creation
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Corporate planning
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Cost management
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Customer accounting
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Customer citizenship
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Customer commitment
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Customer focus
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Customer integration
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Customer lifetime value
1
Customer loyalty
1
Customer participation
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Customer profitability analysis
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Customer value co-creation
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Determinants of loyalty and WOM
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Dienstleistungsmanagement
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Digital marketing
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Al Haj Eid, Mohammad Badi’
2
Dandis, Ala' Omar
2
Cassia, Fabio
1
Cobelli, Nicola
1
Coelho, Arnaldo
1
Gill, Liz
1
Griffin, Denis
1
Marcos, Anabela Maria Bello de Figueiredo
1
Ni, Arnt Kyawt
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Robin, Robin
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Samsa, Çağlar
1
Ugolini, Marta Maria
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Yüce, Alpaslan
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The TQM journal : the international review of organizational improvement
Journal of business research : JBR
22
Journal of retailing and consumer services
16
International journal of hospitality management
15
The service industries journal
13
The journal of product & brand management
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of contemporary hospitality management
7
Journal of hospitality and tourism insights
6
Journal of service research : JSR
6
Service business
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of service management
5
Journal of service theory and practice : JSTP
5
Journal of strategic marketing
5
The journal of brand management : an international journal
5
Cogent business & management
4
International journal of services and operations management
4
Journal of air transport management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Management decision : MD
4
Australasian marketing journal
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of hospitality marketing & management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Technological forecasting & social change : an international journal
3
International journal of electronic customer relationship management : IJECRM
2
International journal of market research
2
International journal of productivity and quality management : IJPQM
2
Inventi impact: retailing & consumer services
2
Journal of business economics and management
2
Journal of customer behaviour
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of marketing management : MM
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Customer lifetime value : the effect of relational benefits, brand experiences, quality, satisfaction, trust and commitment in the fast-food restaurants
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2526-2546
Persistent link: https://www.econbiz.de/10014458533
Saved in:
2
Understanding customers hospital experience and value co-creation behavior
Samsa, Çağlar
;
Yüce, Alpaslan
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1860-1876
Persistent link: https://www.econbiz.de/10014320955
Saved in:
3
Service quality, customer satisfaction and customer value : holistic determinants of loyalty and word-of-mouth in services
Marcos, Anabela Maria Bello de Figueiredo
;
Coelho, Arnaldo
- In:
The TQM journal : the international review of …
34
(
2022
)
5
,
pp. 957-978
Persistent link: https://www.econbiz.de/10013537675
Saved in:
4
Customer lifetime value : investigating the factors affecting attitudinal and behavioural brand loyalty
Dandis, Ala' Omar
;
Al Haj Eid, Mohammad Badi’
- In:
The TQM journal : the international review of …
34
(
2022
)
3
,
pp. 476-493
Persistent link: https://www.econbiz.de/10013338048
Saved in:
5
Service-based vs. goods-based positioning of the product concept : effects on customer perceived value
Cassia, Fabio
;
Ugolini, Marta Maria
;
Cobelli, Nicola
; …
- In:
The TQM journal : the international review of …
27
(
2015
)
2
,
pp. 247-255
Persistent link: https://www.econbiz.de/10011298016
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