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subject:"Dienstleistungsqualität"
~person:"Dedeoğlu, Bekir Bora"
~subject:"Messung"
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Dienstleistungsqualität
Messung
Consumer behaviour
3
Customer value
3
Konsumentenverhalten
3
Kundenwert
3
Customer satisfaction
2
Kundenzufriedenheit
2
Service quality
2
behavioral intentions
2
Behavioral intentions
1
Communicative staging of servicescape
1
Customer experience
1
Emotion
1
Emotional value
1
Gender
1
Geschlecht
1
Hedonic price index
1
Hedonic value
1
Hedonischer Preisindex
1
Hotel industry
1
Hotellerie
1
Image
1
Novelty value
1
Perceived value
1
Social values
1
Soziale Werte
1
Substantive staging of servicescape
1
Willingness to pay
1
Zahlungsbereitschaftsanalyse
1
functional value
1
gender
1
hedonic value
1
perceived value
1
pleasure
1
servicescape
1
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Dedeoğlu, Bekir Bora
Kumar, V.
11
Geruso, Michael
5
Prinz, Daniel
5
Gallarza, Martina G.
4
Layton, Timothy J.
4
Del Chiappa, Giacomo
3
Guo, Lin
3
Le Nguyen Hau
3
McColl-Kennedy, Janet R.
3
Pham Ngoc Thuy
3
Rust, Roland T.
3
Sesé, F. Javier
3
Shah, Denish
3
Tang, Chuanyi
3
Wiesel, Thorsten
3
Aflaki, Sam
2
Al Haj Eid, Mohammad Badi’
2
Arteaga-Moreno, Francisco
2
Chang, Hong-Sheng
2
Cheung, Fung Yi Millissa
2
Chon, Kaye
2
Dandis, Ala' Omar
2
Edvardsson, Bo
2
El-Adly, Mohammed Ismail
2
Eriksson, Maria
2
Friederichs-Schmidt, Silke
2
Gil Saura, Irene
2
Guth, Clemens
2
Hallikas, Jukka
2
Hao, Fei
2
Hasan, Abdulla Al-Towfiq
2
Helkkula, Anu
2
Hogan, Suellen J.
2
Hollebeek, Linda D.
2
Immonen, Mika
2
Ingelsson, Pernilla
2
Itani, Omar S.
2
Iyer, Pramod
2
Jain, Dipak
2
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International journal of hospitality management
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
2
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The impact of servicescape on hedonic value and behavioral intentions : the importance of previous experience
Dedeoğlu, Bekir Bora
;
Bilgihan, Anil
;
Ye, Haobin
; …
- In:
International journal of hospitality management
72
(
2018
),
pp. 10-20
Persistent link: https://www.econbiz.de/10011872661
Saved in:
2
Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers
Dedeoğlu, Bekir Bora
;
Kucukergin, Kemal Gurkan
; …
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 42-61
Persistent link: https://www.econbiz.de/10011416136
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