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subject:"Dienstleistungsqualität"
~person:"Itani, Omar S."
~person:"Mostafa Rasoolimanesh, S."
~subject:"Tourism marketing"
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Dienstleistungsqualität
Tourism marketing
Customer value
7
Kundenwert
7
Beziehungsmarketing
6
Consumer behaviour
6
Customer satisfaction
6
Konsumentenverhalten
6
Kundenzufriedenheit
6
Relationship marketing
6
Service quality
4
Betriebliche Wertschöpfung
3
Customer integration
3
Kundenintegration
3
Social values
3
Soziale Werte
3
Value creation
3
Customer engagement
2
Satisfaction
2
Service-Dominant Logic
2
Service-dominant logic
2
Adaptability
1
Airbnb
1
B-to-B-Marketing
1
Business-to-business marketing
1
Commitment
1
Confidence
1
Customer demandingness
1
Customer loyalty
1
Customer retention
1
Customer service
1
Customer-employee interaction
1
Emotion
1
Extraversion
1
Financial services
1
Finanzdienstleistung
1
Frontline employees
1
Gastronomie
1
Hedonic value
1
Holiday behaviour
1
Introversion
1
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English
4
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Itani, Omar S.
Mostafa Rasoolimanesh, S.
Gallarza, Martina G.
5
Geruso, Michael
5
Prinz, Daniel
5
Layton, Timothy J.
4
Del Chiappa, Giacomo
3
Gil Saura, Irene
3
Guo, Lin
3
Le Nguyen Hau
3
McColl-Kennedy, Janet R.
3
Pham Ngoc Thuy
3
Sesé, F. Javier
3
Tang, Chuanyi
3
Aflaki, Sam
2
Al Haj Eid, Mohammad Badi’
2
Arteaga-Moreno, Francisco
2
Boksberger, Philipp E.
2
Chang, Hong-Sheng
2
Cheung, Fung Yi Millissa
2
Chon, Kaye
2
Dandis, Ala' Omar
2
Dedeoğlu, Bekir Bora
2
Edvardsson, Bo
2
Eid, Riyad
2
El-Adly, Mohammed Ismail
2
Eriksson, Maria
2
Guth, Clemens
2
Hallikas, Jukka
2
Hao, Fei
2
Hasan, Abdulla Al-Towfiq
2
Helkkula, Anu
2
Hogan, Suellen J.
2
Holbrook, Morris B.
2
Hollebeek, Linda D.
2
Immonen, Mika
2
Ingelsson, Pernilla
2
Iyer, Pramod
2
Melero-Polo, Iguácel
2
Mikkonen, Karri
2
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International journal of hospitality management
1
Journal of retailing and consumer services
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Source
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ECONIS (ZBW)
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1
Effects of perceived value on satisfaction and revisit intention : domestic vs. international tourists
Mostafa Rasoolimanesh, S.
;
Iranmanesh, Mohammad
;
Seyfi, …
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 222-241
Persistent link: https://www.econbiz.de/10014246969
Saved in:
2
First-time versus repeat tourism customer engagement, experience, and value cocreation : an empirical investigation
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Mostafa …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10012880242
Saved in:
3
Between a rock and a hard place : seizing the opportunity of demanding customers by means of frontline service behaviors
Itani, Omar S.
;
Jaramillo, Fernando
;
Paesbrugghe, Bert
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012171888
Saved in:
4
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
Saved in:
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