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subject:"Dienstleistungsqualität"
~person:"Park, Eunil"
~person:"Tansitpong, Praowpan"
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Search: subject_exact:"Airline industry"
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Dienstleistungsqualität
Airline
7
Fluggesellschaft
7
Service quality
6
Air transport
4
Customer satisfaction
4
Kundenzufriedenheit
4
Luftverkehr
4
Customer service
3
Kundenservice
3
Airline service
2
Airline services
2
Satisfaction
2
Welt
2
World
2
Airline Recovery
1
Airline Service
1
Airlines
1
Big Data
1
Big data
1
COVID-19
1
Capacity planning
1
Comparison
1
Consumer behaviour
1
Coronavirus
1
Corporate Social Responsibility
1
Corporate reputation
1
Corporate social responsibility
1
Cross-cultural examination
1
Cross-cultural management
1
Cultural identity
1
Customer attitude
1
Data Mining
1
Data mining
1
Dienstleistungssektor
1
Feedback
1
Firmenimage
1
In-flight
1
Intention
1
Interkulturelles Management
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Park, Eunil
Tansitpong, Praowpan
Brueckner, Jan K.
7
Han, Heesup
7
De Jager, Johan W.
5
Fang, Hanming
5
Hyun, Sunghyup Sean
5
Messner, Wolfgang
5
Simon, Daniel H.
5
Sparks, Beverley
5
Wang, Long
5
Girvin, Raquel
4
Liou, James J. H.
4
Nikbin, Davoud
4
Phillips, Gordon M.
4
Sertsios, Giorgo
4
Abbas Mardani
3
Ater, Itai
3
Bakır, Mahmut
3
Berg, Vincent A. C. van den
3
Flores-Fillol, Ricardo
3
Golmohammadi, Davood
3
Grewal, Rajdeep
3
Khalil Md Nor
3
Khudhair, Harith Yas
3
Kim, Wansoo
3
Korfiatis, Nikolaos
3
Lederman, Mara
3
Lin, Rong-ho
3
Lin, Zhibin
3
Loureiro, Sandra Maria Correia
3
Martín, Juan Carlos
3
Orlov, Eugene
3
Parast, Mahour Mellat
3
Prentice, Catherine
3
Prince, Jeff
3
Stamolampros, Panagiotis
3
Vinod, B.
3
Wang, Ying
3
Yang, Zoe
3
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Journal of retailing and consumer services
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
Journal of Asia Pacific business
1
Operations management research : OMR ; advancing practice through theory
1
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ECONIS (ZBW)
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1
Strategic airline service review in the time of the COVID-19 crisis
Tansitpong, Praowpan
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10014310446
Saved in:
2
Determinants of customer satisfaction with airline services : an analysis of customer feedback big data
Park, Eunil
;
Jang, Yeonju
;
Kim, Jina
;
Jeong, Nam Jeong
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 186-190
Persistent link: https://www.econbiz.de/10012115080
Saved in:
3
Corporate social responsibility as a determinant of corporate reputation in the airline industry
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 215-221
Persistent link: https://www.econbiz.de/10011995579
Saved in:
4
The role of satisfaction on customer reuse to airline services : an application of Big Data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 370-374
Persistent link: https://www.econbiz.de/10011995650
Saved in:
5
Impact of national culture on airline operations
Yayla-Kullu, H. Muge
;
Tansitpong, Praowpan
;
Gnanlet, Adelina
- In:
Operations management research : OMR ; advancing …
8
(
2015
)
3/4
,
pp. 101-117
Persistent link: https://www.econbiz.de/10011410815
Saved in:
6
Allocating capacity among quality differentiated products : evidence from airline industry
Yayla-Kullu, H. Muge
;
Tansitpong, Praowpan
- In:
Journal of Asia Pacific business
12
(
2011
)
2
,
pp. 94-122
Persistent link: https://www.econbiz.de/10009238560
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