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subject:"EU-Staaten"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Dienstleistungsqualität"
~subject:"Financial inclusion"
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EU-Staaten
Dienstleistungsqualität
Financial inclusion
Bankgeschäft
5
Banking services
5
Service quality
5
Customer satisfaction
3
Kundenzufriedenheit
3
Bank
2
Beziehungsmarketing
2
Electronic Banking
2
Electronic banking
2
Quality management
2
Qualitätsmanagement
2
Relationship marketing
2
Bank service
1
Banks
1
Confirmatory factory analysis (CFA)
1
Consumer behaviour
1
Customer loyalty
1
Customer services quality
1
DBSQual instrument
1
Different perspectives
1
Digital banking
1
E-banking
1
E-service quality
1
Egypt
1
Exploratory factor analysis (EFA)
1
Factor analysis
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Faktorenanalyse
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India
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Indian banking sector
1
Indien
1
Islamic banking
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Islamic finance
1
Islamisches Finanzsystem
1
Konsumentenverhalten
1
Marketing management
1
Marketingmanagement
1
Non-technical contradictions matrix
1
PAKSERV
1
Pakistan
1
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Akdag, Hatice Camgöz
1
Aziz, Rasha Abd El
1
Hussien, Miran Ismail
1
Iraj, Elham Bagheri
1
Kashif, Muhammad
1
Mir, Rouf Ahmad
1
Pilelienė, Lina
1
Rameez, Raja
1
Rehman, Mohsin Abdur
1
Shahin, Arash
1
Shahrestani, Hossein Vaez
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Tahir, Nida
1
Zineldin, Mosad
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The TQM journal : the international review of organizational improvement
The international journal of bank marketing : IJBM
13
International journal of bank marketing
7
Praj̄nȧn : journal of social and management sciences
7
Cogent business & management
6
Cogent economics & finance
6
Finance research letters
6
IMF working papers
6
International journal of economics and finance
6
International journal of services and operations management
6
Journal of payments strategy & systems
6
Springer eBook Collection
6
Economies : open access journal
5
IMF Working Paper
5
International journal of financial services management : IJFSM
5
International journal of productivity and quality management : IJPQM
5
SpringerLink / Bücher
5
European research studies
4
International journal of Islamic and Middle Eastern finance and management
4
International journal of electronic finance : IJEF
4
Journal of Islamic marketing
4
Journal of banking & finance
4
Journal of business economics and management
4
Journal of financial services marketing
4
Journal of financial stability
4
Monatsbericht
4
Mudra : journal of finance and accounting
4
Qualitative research in financial markets
4
Applied economics
3
Applied economics letters
3
BIS quarterly review : international banking and financial market developments
3
Contemporary studies of risks in emerging technology
3
Copernican Journal of Finance & Accounting : CJF&A
3
Discussion paper / Centre for Economic Policy Research
3
Discussion papers / University of Leicester, Department of Economics
3
ECB Working Paper
3
Economic developments in India : quarterly update : analysis, reports, policy documents
3
Financial innovation in retail and corporate banking
3
International banking and finance law series
3
International journal of business innovation and research : IJBIR
3
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ECONIS (ZBW)
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1
Measuring Internet banking service quality : an empirical evidence
Mir, Rouf Ahmad
;
Rameez, Raja
;
Tahir, Nida
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 492-518
Persistent link: https://www.econbiz.de/10014321221
Saved in:
2
Developing House of Quality by integrating top roof and side roof matrices and service TRIZ with a case study in banking services
Shahin, Arash
;
Iraj, Elham Bagheri
;
Shahrestani, …
- In:
The TQM journal : the international review of …
28
(
2016
)
4
,
pp. 597-612
Persistent link: https://www.econbiz.de/10011584562
Saved in:
3
Customer perceived service quality and loyalty in Islamic banks : a collectivist cultural perspective
Kashif, Muhammad
;
Rehman, Mohsin Abdur
;
Pilelienė, Lina
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 62-78
Persistent link: https://www.econbiz.de/10011534353
Saved in:
4
Investigating e-banking service quality in one of Egypt's banks : a stakeholder analysis
Hussien, Miran Ismail
;
Aziz, Rasha Abd El
- In:
The TQM journal : the international review of …
25
(
2013
)
5
,
pp. 557-576
Persistent link: https://www.econbiz.de/10010126400
Saved in:
5
Strategic positioning and quality determinants in banking service
Akdag, Hatice Camgöz
;
Zineldin, Mosad
- In:
The TQM journal : the international review of …
23
(
2011
)
4
,
pp. 446-457
Persistent link: https://www.econbiz.de/10009247530
Saved in:
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